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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give constrained quality warranty on the entire machinery, including each subsystem lest stated any other way. Poor craftsmanship as well as unreliable components defects are covered by the attribute guarantee. Common wear and tear or mis-usage of your equipment is not our constraint. Therefore aforementioned cannot be covered by our guarantee. Generally deterioration can be repaired at minimal cost that are not covered under warranty. Quotations will be promptly available upon appeal.
Regular service is required by the machinery you are going to purchase. The enclosed service plan encloses general cleaning, analyzing and adjustment, as well as general decrement reinstatement at a minimal cost. It is compulsory that your machine(s) is improved in the equivalent of double that period, if you do not service your machine(s) within the recommended service period, or else your service warranty will be invalid and void. Meaning, if we choose that your machine is rectified once every 3 months, you must get your machine serviced within every six month period or your guarantee will not be valid.
A Call-out points to to each point a technician offers a service at your property. Except for when the call-out is enclosed by any of the above plans or accepted by the the company, a call-out cost will be requested. At the extent of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for workdays.Accommodation and touring costs to your premises, accompanying the call-out cost, are on your account if essential. The specialists essential arrangements to be done to get picked up including sent back, are preferred to be carried out by you. If you would wish for us to come to you, the prevailing percentage is R 9.95/km multiplied by the traveling distance between our office including your property.Without notice, those costs may differ point by extent, as a result kindly seek an answer about call out including traveling costs beforehand
If you would like to know whether the appliance is set to work optimally, or you simply want our specialist to take a look at your machinery for your contentment, our service plan is perfect for you. No costs will be assigned for the technician we provide. Our specialist will be able to provide you with information on if an different or further servicing or spare parts reinstatement is needed or if everything is in order. Regretfully, no improvements or hard labour work will be practised during a sustainment visit, but a booking should made for this to be carried out at your and our earliest convenience.
We give primary and/or full training courses via our premises for all machines we sell. First basic entry courses is enclosed in your machine investment, although more promoted training can be bought after the primary course has been finished.
With all our mainline of machines a unique barcode is sold. You will therefore always be able to check the machinery's guarantee information and service history on our webpage or offline - in any form and at any term. We honour our machinery's assurance and service by using the barcode. This insures your maximum advantage on both the servicing and resell of your machinery's.
Seeing that the reference above pertains to our brand new model, the focus points, specifications and attachments are applicable thereto. Generously analyze from our sales people as to the age model quoted. In the event that we do not have the advanced model obtainable, you would be designated to pocket up to 5% remission on the older model, based on lesser completion or insignificant design.