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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give constrained attribute guarantee on the entire machine, and any subsystem except stated elseways. Poor craftsmanship and faulty components defects are covered by the trait guarantee. We are not accountable for common wear and tear or misuse of your component. Our warranty will thus not cover aforementioned. Certainly, deterioration that are not covered under warranty can often be repaired at a minimum cost. Quotations are promptly accessible on inquiry.
The machine(s) you are going to obtain compels a regular service. The enclosed service plan contains common cleaning, analyzing and adjustment, as well as general ravages of time reinstatement at a minimal cost. It is crucial that your machinery is rectified within the equivalent of double that period, if you do not service your machine(s) in the preferred service period, or else your service guarantee will be invalid and void. This is to say, if we recommend that your machine is serviced once every three months, you must get your machinery serviced in every six month period or your guarantee will not be efficient.
A Call-out points to to each extent a specialist offers a service at your place. Except when approved by management or included by each of the above mentioned plans, a call-out cost will be charged. At the instant of this quotation, 1 specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends as well as R 9 995.00 for resting days or Public Holidays.Settlement including touring costs to your property, in addition to the call-out cost, are on your account if necessary. We prefer that you organize that the specialist gets picked up and sent back. The ongoing percentage is R 9.95/kilometer multiplied by the driving distance between our branch including your premises, should you choose for us to go to you.Those charges may vary extent by time without notice, so kindly inquire about call out and traveling costs beforehand.
Our service plan is perfect for you if you just want our technician to take a look at your machine for peace of mind, or if you want to know if the machine is fitted to function optically. We will not require any cost for the experts we provide. You will be advised by our specialist if an back-up or further service or spare replacement is needed or whether everything is in order. Unfortunately, no reconstruction or hard labour work will be completed during a sustainment visit, but a booking can be made for this to be practised at your and our earliest availability.
We give primary and/or complete training courses at our premises for all machinery we sell. More advanced training can be bought after the principal course has been achieved but first basic entry courses is enclosed in your machine investment.
All our mainline of machinery's are sold with a particular barcode. Check accordingly you will constantly be able to,in any form and at any term, check the machinery's assurance data and servicing history on our site or offline. We honour our machinery's guarantee and maintenance by using the barcode. This ensures your maximum benefit on both the reselling and service of your machinery's.