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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, including any subsystem, we only provide bounded quality guarantee except stated elseways. Poor craftsmanship along with defective equipment defects are covered by the quality guarantee. We cannot be held liable for misuse or everyday wear and tear of your equipment. Aforementioned is thus not covered by our warranty. Certainly, deterioration that aren't covered under guarantee can generally be repaired at a minimum cost. Quotations are gladly accessible on demand.
Regular service is required by the machinery you are going to purchase. The enclosed service plan includes common cleaning, investigation and positioning, as well as everyday wear and tear replacement at a minimum cost. Should you not service your machine(s) within the suggested service period, it is necessary that your machine(s) is rectified within the equal of double that period otherwise your service warranty will be invalid and ineffective. Meaning, you must get your machine fixed in every 6 month period, if we preferred that your machine is rectified once every 3 months or your guarantee will not be valid.
Every time a technician provides a service at your establishment, it points to to a call-out. Except when confirmed by the company or enclosed by any of the above plans, a call-out fee will be charged. At the extent of this quotation, for 1 day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for weekdays.Coupled with the call-out cost, travel costs to your premises as well as settlement if crucial, are on your account. We prefer that you arrange that the technician gets picked up and sent back. The prevailing amount is R 9.95/km amplified by the traveling distance between our place as well as your establishment, should you desire for us to travel to you.Beneficially seek an answer about call out and traveling costs beforehand as those costs may change point by extent without notice.
Our maintenance plan is suited for you if you simply want our specialist to take a look at your machine for your satisfaction, or if you would like to know if the appliance is adjusted to operate optically. There is no cost for the technician we supply. You will be advised by our experts if an different or other assistance or service parts replacement is needed or whether everything is normal. Bookings have to be made for improvements or hard labour function to be done at your/our earliest availability as no repairs or any such labour actions will be completed during servicing visits.
Our training facility offers principal and/or extensive training courses for all machinery we sell. More improved training can be bought after the basic course has been finished however first fundamental entry courses is combined in your machine purchase.
With all our mainline of machines a particular barcode is sold. Review therefore you will evermore be able to,in any way and at any instant, check the machinery's guarantee data and assistance history on our webpage or while logged off. By using the barcode we value our machines guarantee and maintenance. This ensures your maximum advantage on both the assistance and resell of your machines.