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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply limited attribute guarantee on any subsystem lest stated differently, as well as on the entire machine. Poor craftsmanship including defective equipment errors are covered by the trait warranty. We cannot be held at fault for mis-usage or everyday wear and tear of your component. Aforesaid is therefore not covered by our warranty. Damages can often be repaired that are not covered under warranty, at minimal cost. Quotations are gladly accessible on appeal.
The machine(s) you are going to obtain needs a regular service. Everyday wear and tear replacement at a minimal cost, investigation and positioning as well as common cleaning are concealed within the service plan. Your service warranty will be invalid and meaningless should you not service your machinery in the chosen service or if it is not rectified within the equivalent of twice that period. This is to say, if we suggested that your machinery is serviced once every three months, you must get your machine rectified in every 6 month period or your warranty will not be efficient.
Every time a technician provides a service at your premises, it refers to a call-out. Except for when accepted by the company or covered by each and every time of the above plans, a call-out cost will be requested. 1 technician for 1 day is R 1 499.00 for working days, Traveling for Saturdays as well as R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Settlement including traveling costs to your property, coupled with the call-out cost, are on your account if essential. We prefer that you arrange that the technician gets picked up as well as sent back. The prevailing amount is R 9.95/kilometer amplified by the driving distance between our place including your place, should you recommend for us to come to you.Without notice, those costs may vary extent by time, hence kindly analyze about call out including traveling costs in advance
Our maintenance plan is perfect for you if you only would like our specialist to take a look at your appliance for peace of mind, or if you would like to find out if the machinery is adjusted to operate optically. We will not require any cost for the technician we provide. You will be advised by our experts whether an different or other servicing or spare parts restoration is needed or whether everything is normal. Sadly, no reconstruction or excessive labour work will be completed during a maintenance visit, but a reservation can be made for this to be done at your and our earliest convenience.
Our training facility offers primary and/or extensive training courses for all machines we sell. More promoted training can be purchased after the fundamental course has been accomplished however first primary entry courses is combined in your machine investment.
With all our mainline of machines a particular barcode is sold. Analyze therefore you will regularly be able to,in any manner and at any time, check the machinery's warranty report and maintenance history on our database or while disconnected. By using the barcode we value our machines guarantee and assistance. This ensures your maximum advantage on both the selling and maintenance of your machines.