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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer restricted characteristic guarantee on each subsystem except stated differently, including on the entire machinery. Shortages as a result of defective components or poor craftsmanship, are covered by the feature warranty. We cannot be held liable for mis-usage or everyday wear and tear of your equipment. Our guarantee will for this reason not cover aforestated. Certainly, damages that aren't covered under guarantee can usually be repaired at a minimal cost. Upon appeal, quotations are immediately vacant.
Regular service is required by the machine(s) you are going to obtain. The concealed service plan includes basic cleaning, checking and positioning, as well as common ravages of time restoration at a minimum cost. Your service guarantee will be worthless and meaningless should you not service your machine in the preferred service or if it is not fixed in the equivalent of double that period. Meaning that in which case we choose that your machinery is fixed once every three months, it is crucial that you get your machine improved within every 6 month period or your guarantee will not be legit.
A Call-out refers to each point a specialist provides a service at your property. Lest approved by the company or concealed by each and every time of the above named plans, a call-out cost will be charged. At the instant of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for workdays.Transport costs to your place and accommodation if required, are on your account, accompanying the call-out fee. The arrangements for the specialist to get picked up and sent back are preferred to be made by you. The current rate is R 9.95/km increased by the driving distance between our place as well as your premises, should you recommend for us to go to you.Those charges may differ instant by extent without notice, so attentively enquire about call out as well as touring costs beforehand.
Our maintenance plan is suited for you if you only want our technician to take a look at your machine for peace of mind, or if you would like to find out if the machinery is set to function optically. There is no cost for the technician we provide. You will be advised by our specialist if an alternative or other assistance or spares reinstatement is needed or if everything is in order. During sustainment visits no adjustments or intense labour function will be completed and bookings should made for this to be completed at your and our earliest convenience.
We provide primary and/or extensive training courses through our training centre for all machines we sell. First principal entry courses is comprehended in your machinery purchase, nevertheless more improved training can be bought after the fundamental course has been passed.
A particular barcode is provided with all our mainline of machinery. You will accordingly evermore be able to check the machinery's guarantee data and servicing history on our database or offline - in any way and at any moment. By using the barcode we value our machines warranty and assistance. This insures your supreme benefit on both the assistance and resell of your machines.