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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer limited characteristic warranty on each subsystem except stated differently, as well as on the whole machinery. Errors by reason of unfit equipment or poor craftsmanship, are covered by the attribute warranty. Everyday wear and tear or mis-usage of your equipment is not our responsibility. Aforesaid is therefore not covered by our warranty. Damages can generally be repaired that are not covered under warranty, at minimum cost. Upon demand, quotations are readily available.The machine(s) you are going to buy needs a routine service. Investigation and calibration, standard cleaning , as well as everyday wear and tear replacement at a minimal cost are concealed within the service plan. It is crucial that your machine(s) is improved within the equal of twice that period, if you do not service your machine(s) within the recommended service period, or else your service warranty will be worthless and meaningless. This is to say that in which case we preferred that your machinery is fixed once every three months, it is compulsory that you get your machinery serviced within every six month period or your guarantee will not be valid.
Every time a specialist offers a service at your premises, it points to to a call-out. Unless arranged by the company or enclosed by any of the above plans, a call-out fee will be required. At the time of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for workdays.In addition to the call-out cost, touring costs to your establishment including accommodation if necessary, are on your account. The preparations for the technician to get picked up including sent back are recommend to be done by you. The existing rate is R 9.95/km multiplied by the driving distance between our workshop including your place, should you desire for us to travel to you.Without notice, those costs may differ point by extent, hence generously seek an answer about call out and transport costs beforehandOur maintenance plan is perfect for you if you only would like our technician to take a look at your machinery for your satisfaction, or if you would like to know if the appliance is adjusted to operate optimally. No fees will be assigned for the experts we supply. Our specialist will be able to supply you with information on whether an back-up or additional assistance or spares reinstatement is needed or whether everything is normal. During sustainment visits no adjustments or intense labour function will be practised and reservations should made for this to be done at your and our earliest convenience.Our training facility offers fundamental and/or complete training courses for all machines we sell. When purchasing your machinery, first fundamental entry courses is combined in your purchase, nevertheless more promoted training can be purchased after the fundamental course has been finished.A individual barcode is provided with all our mainline of machinery. Therefore your machines warranty information and servicing history will evermore be able to be analyzed in any form and at any term on our website or while logged off. We honour our machines warranty and maintenance by using the barcode. Ultimate benefit are ensured on both the reselling and servicing of your machinery's.
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