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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined feature guarantee on any subsystem unless stated differently, and on the entire machine. Poor craftsmanship along with faulty components defects are covered by the attribute guarantee. Common wear and tear or misuse of your machinery is not our constraint. Our guarantee will accordingly not cover aforementioned. Deterioration can usually be repaired that are not covered under guarantee, at minimal cost. Upon inquiry, quotations are readily available.
Routine service is needed by the machine(s) you are going to buy. The concealed service plan contains standard cleaning, checking and arrangement, as well as basic decrement restoration at a minimal cost. It is compulsory that your machinery is rectified in the equal of dual that period, if you do not service your machine(s) in the recommended service period, otherwise your service guarantee will be worthless and ineffective. Meaning, you must get your machinery improved in every 6 month period, if we recommend that your machinery is rectified once every three months or your warranty will not be credible.
A Call-out points to to each extent a specialist supplies a service at your premises. Except when the call-out is concealed by any of the above named plans or accepted by the the company, a call-out fee will be charged. At the instant of this quotation, one specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.In addition to the call-out charge, touring costs to your place including accommodation if essential, are on your account. The arrangements for the specialist to get picked up including sent back are preferred to be done by you. R 9.95/km is the prevailing rate multiplied by the driving distance between your property and our premises, should you prefer for us to travel to you.Without notice, those charges may vary point by instant, therefore beneficially analyze about call out including touring costs in advance
If you would like to find out if the machinery is fitted to function optically, or you just would like our technician to take a look at your appliance for your satisfaction, our assistance plan is here for you. There is no cost for the technician we provide. Our specialist will be able to advise whether everything is normal or if an back-up or further maintenance or spare reinstatement is needed. Bookings must be made for improvements or intense labour work to be done at your/our quickest convenience as no adjustments or any such labour actions will be done during servicing visits.
We give fundamental and/or comprehensive training courses at our training facility for all machines we sell. When obtaining your machine, first basic entry courses is comprehended in your investment, although more advanced training can be bought after the principal course has been accomplished.
All our mainline of machinery's are sold with a individual barcode. You will accordingly regularly be able to check the machine's guarantee data and maintenance history on our website or offline - in any manner and at any instant. We value our machinery's warranty and assistance by using the barcode. This protects your supreme advantage on both the maintenance and resell of your machines.