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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply restricted quality guarantee on the whole machinery, along with each subsystem if not stated otherwise. Defects by cause of unreliable equipment or poor craftsmanship, are covered by the feature guarantee. We aren't responsible for everyday wear and tear or mis-usage of your machinery. For this reason aforestated shall not be covered by our warranty. Deterioration can regularly be repaired that are not covered under guarantee, at minimum cost. Quotations are gladly accessible on request.
The machinery you are going to purchase requires a regular service. Standard depletion reinstatement at a minimum cost, checking and arrangement as well as general cleaning are enclosed in the service plan. If you do not service your machine(s) in the preferred service period, it is vital that your machine(s) is improved in the equivalent of dual that period otherwise your service guarantee will be invalid and not viable. Meaning, you should get your machinery fixed in every six month period, if we preferred that your machine is rectified once every 3 months or your guarantee will not be legit.
Anytime a technician offers a service at your property, it refers to a call-out. Except when the call-out is concealed by each of the above plans or per-approved by the the company, a call-out cost will be charged. At the extent of this quotation, for one day one technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for weekdays.Settlement and travel costs to your establishment, along with the call-out cost, are on your account if crucial. We recommend that you organize that the specialist gets picked up and sent back. If you would wish for us to go to you, the existing amount is R 9.95/kilometer amplified by the traveling distance between our premises including your place.Attentively seek an answer about call out as well as travel costs beforehand as those fees may vary instant by instant without notice.
Whether you would prefer to know if the machinery is set to function optimally, or you just would like our technician to take a look at your machine for peace of mind, our assistance plan is here for you. There is no cost for the experts we provide. Our technician will be able to advise if everything is normal or if an back-up or further servicing or spare parts reinstatement is needed. Bookings have to be made for repairs or hard labour operate to be done at your/our earliest availability as no reconstruction or any such labour actions will be practised during maintenance visits.
Our premises offers primary and/or comprehensive training courses for all machines we sell. When purchasing your machine, first fundamental entry courses is included in your investment, but more advanced training can be bought after the basic course has been completed.
With all our mainline of machines a different barcode is sold. You will for this reason regularly be able to review the machine's assurance data and assistance history on our site or while disconnected - in any manner and at any instant. We honour our machinery's warranty and maintenance by using the barcode. This secures your supreme advantage on both the reselling and assistance of your machines.
The tender above relates to our newest model, and in essence the highlights, details including additions are relevant thereto. Generously enquire from our sales clerk as to the year model quoted. Depending on minor completion or minor design, you will be titled to receive a 5% remission on elder models, in which case we do not have the newest model available.