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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer restricted feature warranty on any subsystem lest stated any other way, including on the entire machine. Poor craftsmanship along with unfit equipment errors are covered by the attribute guarantee. Everyday wear and tear or mis-usage of your product is not our liability. For this reason aforementioned cannot be covered by our warranty. Damages can regularly be repaired that aren't covered under warranty, at minimal cost. Upon inquiry, quotations are gladly vacant.
Regular service is needed by the machinery you are going to buy. The enclosed service plan consists of general cleaning, analyzing and positioning, as well as common depletion replacement at a minimum cost. Your service guarantee will be invalid and meaningless if you do not service your machine within the suggested service or if it is not fixed within the equal of twice that period. Meaning, if we suggested that your machinery is serviced once every 3 months, you should get your machinery serviced in every six month period or your guarantee will not be valid.
A Call-out refers to any time a specialist offers a service at your place. Unless the call-out is covered by any of the above mentioned plans or confirmed by the the company, a call-out fee will be requested. 1 specialist for 1 day is R 1 499.00 for workdays, Traveling for weekends as well as R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Accommodation including travel costs to your property, along with the call-out fee, are on your account if required. The preparations for the specialist to get picked up including sent back are preferred to be carried out by you. R 9.95/kilometer is the prevailing rate multiplied by the traveling distance between your premises including our office, should you recommend for us to come to you.Those costs may differ point by instant without notice, so generously seek an answer about call out including touring costs ahead of time.
Whether you would choose to know if the appliance is fitted to work optically, or you simply would like our specialist to take a look at your machinery for your satisfaction, our service plan is here for you. No fees will be implemented for the experts we provide. You will be advised by our technician if an back-up or additional servicing or spares reinstatement is needed or whether everything is normal. Regrettably, no reconstruction or intense labour work will be carried out during a preservation visit, but a booking should made for this to be practised at your and our earliest convenience.
We supply fundamental and/or full training courses at our premises for all machinery we sell. When purchasing your machine, first basic entry courses is enclosed in your investment, but more advanced training can be obtained after the primary course has been accomplished.
All our mainline of machines are sold with a individual barcode. Analyze for this reason you will regularly be able to,in any way and at any time, check the machinery's warranty data and maintenance history on our webpage or while disconnected. By using the barcode we honour our machinery's guarantee and assistance. This ensures your ultimate comfort on both the service and resell of your machinery's.