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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give limited characteristic warranty on each subsystem if not stated otherwise, along with on the whole machine. The quality warranty covers defects due to defective components or poor craftsmanship We will not be held responsible for misuse or everyday wear and tear of your equipment. Thus aforestated shall not be covered by our warranty. Deterioration can usually be repaired that are not covered under warranty, at minimum cost. Quotations are gladly vacant on request.
Routine service is due by the machinery you are going to buy. Common decrement restoration at a minimal cost, investigation and adjustment as well as standard cleaning are included in the service plan. It is crucial that your machinery is improved in the equivalent of twice that period, should you not service your machine(s) in the suggested service period, elseways your service warranty will be useless and void. Meaning that in which case we preferred that your machinery is fixed once every 3 months, it is required that you get your machinery fixed within every six month period or your warranty will not be valid.
Whenever a service is provided at your premises by a technician, it points to to a call-out. Except for when the call-out is enclosed by any of the above plans or per-approved by the management, a call-out cost will be required. At the instant of this quotation, for one day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for weekdays.Accommodation including transport costs to your establishment, in addition to the call-out charge, are on your account if crucial. We suggest that you organize that the technician gets picked up as well as sent back. If you would choose for us to come to you, the ongoing amount is R 9.95/kilometer multiplied by the traveling distance between our office including your premises.Kindly seek an answer about call out and travel costs ahead of time as those charges may change time by instant without notice.
Whether you would choose to know if the machinery is adjusted to operate optically, or you simply want our specialist to take a look at your machinery for your contentment, our service plan is suited for you. No fees will be assigned for the experts we provide. Our technician will be able to point out whether everything is in order or if an different or other service or spare reinstatement is needed. During preservation visits no adjustments or excessive labour work will be practised and bookings should made for this to be done at your and our quickest convenience.
Basic and/or full training courses are offered through our warehouse for all machinery we sell. When buying your machine, first basic entry courses is combined in your investment, but more advanced training can be obtained after the primary course has been accomplished.
All our mainline of machines are sold with a different barcode. Analyze accordingly you will regularly be able to,in any form and at any instant, review the machinery's guarantee data and servicing history on our website or while disconnected. By using the barcode we honour our machinery's assurance and maintenance. This protects your maximum advantage on both the selling and assistance of your machines.