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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machine, and each subsystem, we only provide restricted quality warranty lest stated otherwise. Shortages by cause of defective materials or poor craftsmanship, are covered by the quality warranty. We shall not be held liable for misuse or general wear and tear of your product. Aforestated is accordingly not covered by our warranty. Definitely, damages that aren't covered under warranty can generally be repaired at a minimum cost. Upon appeal, quotations are promptly accessible.Regular service is required by the machine(s) you are going to purchase. The covered service plan contains general cleaning, reviewing and arrangement, as well as basic decrement restoration at a minimal cost. Should you not service your machinery within the preferred service period, it is compulsory that your machinery is serviced within the equivalent of double that period elseways your service warranty will be invalid and void. This is to say, you should get your machine rectified within every six month period, if we choose that your machinery is improved once every 3 months or your guarantee will not be credible.
Every time a service is provided at your place by a specialist, it refers to a call-out. Lest approved by the company or covered by each of the above named plans, a call-out fee will be charged. At the time of this quotation, one specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.In addition to the call-out charge, touring costs to your establishment including accommodation if necessary, are on your account. The plans for the technician to get picked up and sent back are recommend to be made by you. The prevailing percentage is R 9.95/km amplified by the driving distance between our office and your establishment, should you choose for us to travel to you.Without notice, those charges may change extent by extent, as a result beneficially analyze about call out including traveling costs in advanceOur service plan is suited for you if you simply want our specialist to take a look at your machine for peace of mind, or if you would like to find out if the machine is set to work optically. There is no fees for the specialist we provide. Our technician will be able to supply you with advice on whether an alternative or additional assistance or spares reinstatement is needed or whether everything is in order. Reservations should be made for reconstruction or excessive labour operate to be completed at your/our earliest availability as no adjustments or any such labour services will be practised during servicing visits.Principal and/or comprehensive training courses are provided at our training centre for all machines we sell. First fundamental entry courses is combined in your machine purchase, although more improved training can be obtained after the fundamental course has been passed.With all our mainline of machines a individual barcode is sold. Accordingly your machinery's guarantee data and service history will constantly be able to be checked in any way and at any time on our site or while logged off. By using the barcode we value our machines warranty and assistance. This secures your ultimate convenience on both the selling and servicing of your machinery's.
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