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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply confined characteristic warranty on any subsystem if not stated otherwise, and on the whole machine. The characteristic warranty covers errors by reason of unreliable equipment or poor craftsmanship General wear and tear or mis-usage of your machinery is not our fault. Our guarantee will for this reason not cover aforestated. Deterioration can regularly be repaired that are not covered under warranty, at minimum cost. Quotations are promptly available on inquiry.The machine(s) you are going to purchase compels a regular service. Analyzing and positioning, common cleaning , as well as everyday wear and tear replacement at a minimum cost are enclosed in the service plan. Should you not service your machine(s) in the recommended service period, it is required that your machinery is improved in the equal of twice that period or else your service warranty will be worthless and meaningless. This is to say, you should get your machinery rectified within every six month period, if we choose that your machinery is rectified once every 3 months or your warranty will not be efficient.
Every time a service is offered at your premises by a specialist, it points to to a call-out. Except when arranged by the company or covered by each of the above mentioned plans, a call-out cost will be required. At the instant of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Accompanying the call-out charge, transport costs to your property and settlement if required, are on your account. We suggest that you organize that the technician gets picked up and sent back. If you would prefer for us to travel to you, the existing amount is R 9.95/km multiplied by the driving distance between our workshop as well as your establishment.Without notice, those charges may differ extent by time, thus attentively analyze about call out including traveling costs in advanceOur service plan is suited for you if you only want our technician to take a look at your appliance for your satisfaction, or if you would like to find out if the machine is fitted to function optimally. We will not charge any fees for the specialist we supply. You will be advised by our specialist if an back-up or further servicing or spare restoration is needed or whether everything is in order. Reservations must be made for reconstruction or excessive labour work to be done at your/our earliest convenience as no improvements or any such labour actions will be done during servicing visits.Principal and/or comprehensive training courses are offered via our premises for all machinery we sell. More promoted training can be purchased after the principal course has been finished however first basic entry courses is included in your machine purchase.All our mainline of machinery's are sold with a unique barcode. You will for this reason always be able to review the machine's assurance information and assistance history on our site or while logged off - in any manner and at any time. Our machinery's guarantee and servicing are honoured by us using the barcode. Maximal benefit are insured on both the selling and assistance of your machines.
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