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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide constrained feature guarantee on each subsystem except stated otherwise, including on the whole machine. The feature warranty covers shortages due to unreliable components or poor craftsmanship We shall not be held responsible for misuse or general wear and tear of your component. For this reason aforesaid shall not be covered by our warranty. Of course, deterioration that are not covered under warranty can generally be repaired at a minimal cost. Quotations will be readily accessible upon appeal.Regular service is required by the machinery you are going to buy. Checking and positioning, general cleaning , as well as standard wear and tear reinstatement at a minimum cost are enclosed in the service plan. Should you not service your machine(s) within the suggested service period, it is required that your machine(s) is serviced in the equal of twice that period otherwise your service guarantee will be invalid and ineffective. This is to say that in which case we choose that your machinery is fixed once every three months, it is vital that you get your machine fixed in every 6 month period or your guarantee will not be legit.
When a service is provided at your establishment by a technician, it points to to a call-out. Lest per-approved by the company or covered by each of the above named plans, a call-out cost will be required. At the extent of this quotation, one technician for one day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out cost, travel costs to your property as well as settlement if essential, are on your account. The specialists essential plans to be made to get picked up including sent back, are chosen to be carried out by you. R 9.95/km is the existing amount multiplied by the traveling distance between your place as well as our place, should you prefer for us to go to you.Without notice, those costs may differ point by extent, as a result kindly seek an answer about call out including touring costs ahead of timeOur maintenance plan is perfect for you if you only want our technician to take a look at your machine for your tranquility, or if you would like to find out if the machine is set to operate optimally. There is no cost for the specialist we supply. Our experts will be able to recommend if everything is normal or if an back-up or other service or spares reinstatement is needed. During sustainment visits no adjustments or hard labour work will be completed and bookings can be made for this to be completed at your and our earliest convenience.Primary and/or extensive training courses are provided at our training facility for all machinery we sell. When purchasing your machine, first primary entry courses is enclosed in your investment, however more promoted training can be bought after the primary course has been passed.All our mainline of machines are sold with a particular barcode. You will thus constantly be able to check the machinery's guarantee data and service history on our database or while logged off - in any way and at any time. Our machines assurance and assistance are honoured by us using the barcode. This protects your ultimate advantage on both the selling and maintenance of your machinery's.
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