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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, and each subsystem, we only provide bounded characteristic warranty except stated any other way. Poor craftsmanship as well as unreliable components errors are covered by the quality warranty. Everyday wear and tear or misuse of your product is not our fault. Aforesaid is therefore not covered by our guarantee. Certainly, damages that aren't covered under guarantee can often be repaired at a minimal cost. Upon request, quotations are gladly vacant.
The machinery which you are going to purchase, will be requiring a regular service. Common ravages of time replacement at a minimal cost, checking and positioning as well as basic cleaning are concealed within the service plan. It is crucial that your machinery is serviced in the equivalent of double that period, should you not service your machinery within the recommended service period, or else your service warranty will be null and not viable. Meaning that in which case we suggested that your machine is improved once every three months, it is required that you get your machinery rectified in every 6 month period or your guarantee will not be efficient.
Anytime a service is supplied at your establishment by a specialist, it refers to a call-out. A call-out cost will be charged unless the call-out is concealed by any of the above named plans or accepted by the the company. At the instant of this quotation, for one day 1 technician is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for workdays.Transport costs to your establishment and accommodation if required, are on your account, along with the call-out cost. The preparations for the technician to get picked up and sent back are preferred to be done by you. R 9.95/kilometer is the existing percentage amplified by the driving distance between your property including our premises, should you recommend for us to go to you.Beneficially enquire about call out including touring costs beforehand as those charges may vary extent by extent without notice.
If you only would like our technician to take a look at your machine for your contentment or would like to know if the appliance is fitted to operate optically, our maintenance plan is suited for you. No costs will be implemented for the experts we supply. Our specialist will be able to provide you with information on if an different or other service or spares replacement is needed or if everything is in order. During maintenance visits no improvements or intense labour work will be done and reservations can be made for this to be completed at your and our earliest availability.
Principal and/or complete training courses are supplied at our training centre for all machines we sell. More advanced training can be purchased after the basic course has been accomplished however first basic entry courses is included in your machinery investment.
A unique barcode is presented with all our mainline of machinery. Check therefore you will regularly be able to,in any manner and at any term, check the machinery's assurance report and assistance history on our database or while logged off. We value our machinery's guarantee and servicing by using the barcode. This secures your ultimate benefit on both the servicing and resell of your machinery's.