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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide bounded trait guarantee on the entire machinery, as well as any subsystem unless stated otherwise. The feature guarantee covers errors as a result of defective components or poor craftsmanship We would not be held at fault for mis-usage or general wear and tear of your equipment. Aforesaid is thus not covered by our warranty. Usually damages can be repaired at minimum cost that are not covered under guarantee. Quotations are promptly available on request.The machinery which you are going to purchase, will be needing a regular service. Investigation and adjustment, common cleaning , as well as basic decrement reinstatement at a minimum cost are enclosed in the service plan. It is necessary that your machine(s) is improved within the equivalent of dual that period, if you do not service your machinery in the suggested service period, or else your service warranty will be worthless and void. This is to say, you should get your machinery rectified within every six month period, if we preferred that your machinery is improved once every 3 months or your warranty will not be efficient.
Every time a service is supplied at your premises by a technician, it points to to a call-out. Except when accepted by management or concealed by each and every time of the above mentioned plans, a call-out cost will be required. At the point of this quotation, for one day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for workdays.Travel costs to your establishment as well as settlement if necessary, are on your account, in addition to the call-out cost. We suggest that you organize that the technician gets picked up and sent back. If you would like for us to come to you, the existing amount is R 9.95/kilometer amplified by the traveling distance between our warehouse and your premises.Without notice, those fees may differ point by point, hence attentively enquire about call out and travel costs in advanceOur service plan is perfect for you if you just would like our specialist to take a look at your machine for peace of mind, or if you want to find out if the machinery is fitted to operate optimally. There is no cost for the technician we provide. Our technician will be able to point out if everything is in order or whether an different or further assistance or spares reinstatement is needed. Reservations must be made for repairs or hard labour work to be completed at your/our earliest convenience as no improvements or any such labour actions will be completed during maintenance visits.Primary and/or extensive training courses are provided via our training facility for all machinery we sell. More advanced training can be purchased after the primary course has been accomplished although first primary entry courses is combined in your machine investment.A unique barcode is presented with all our mainline of machinery. You will thus regularly be able to check the machine's warranty information and service history on our site or while logged off - in any way and at any term. By using the barcode we honour our machinery's assurance and assistance. This ensures your ultimate benefit on both the selling and maintenance of your machines.
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