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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, along with any subsystem, we only provide limited feature guarantee if not stated differently. Weaknesses due to unreliable components or poor craftsmanship, are covered by the quality guarantee. Everyday wear and tear or mis-usage of your machine is not our constraint. Aforestated is therefore not covered by our warranty. Naturally, damages that are not covered under warranty can generally be repaired at a minimum cost. Quotations are readily accessible on request.
The machine(s) you are going to purchase requires a regular service. Basic depletion replacement at a minimum cost, investigation and adjustment as well as common cleaning are covered within the service plan. Should you not service your machine(s) within the suggested service period, it is required that your machine(s) is rectified in the equivalent of dual that period elseways your service guarantee will be invalid and void. Meaning, if we recommend that your machine is serviced once every three months, you should get your machinery improved within every six month period or your guarantee will not be credible.
When a service is offered at your premises by a specialist, it refers to a call-out. Lest arranged by the company or included by each and every time of the above plans, a call-out fee will be requested. 1 specialist for 1 day is R 1 499.00 for weekdays, Traveling for weekends and R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.Travel costs to your establishment as well as accommodation if crucial, are on your account, in addition to the call-out charge. We suggest that you organize that the specialist gets picked up and sent back. If you would choose for us to travel to you, the ongoing amount is R 9.95/kilometer amplified by the driving distance between our warehouse as well as your property.Without notice, those costs may differ time by extent, hence generously inquire about call out including touring costs in advance
Our maintenance plan is perfect for you if you simply want our specialist to take a look at your machinery for your satisfaction, or if you would like to know if the machinery is adjusted to work optically. There is no cost for the technician we supply. You will be advised by our experts whether an alternative or additional servicing or service parts replacement is needed or whether everything is in order. Unfortunately, no repairs or hard labour operate will be practised during a sustainment visit, but a booking can be made for this to be completed at your and our quickest availability.
Primary and/or full training courses are offered via our training centre for all machines we sell. When purchasing your machinery, first principal entry courses is comprehended in your purchase, but more promoted training can be obtained after the principal course has been passed.
A unique barcode is provided with all our mainline of machinery. Check thus you will constantly be able to,in any form and at any moment, check the machines guarantee data and maintenance history on our site or while logged off. We value our machines warranty and assistance by using the barcode. Ultimate comfort are insured on both the reselling and assistance of your machinery's.