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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited characteristic guarantee on the whole machine, as well as any subsystem if not stated differently. Shortages by cause of faulty equipment or poor craftsmanship, are covered by the characteristic guarantee. General wear and tear or misuse of your machine is not our fault. Aforesaid is thus not covered by our warranty. Definitely, damages that are not covered under warranty can generally be repaired at a minimum cost. Quotations are promptly accessible on inquiry.
The machine(s) you are going to obtain compels a regular service. Reviewing and adjustment, common cleaning , as well as common ravages of time reinstatement at a minimum cost are included in the service plan. If you do not service your machinery within the preferred service period, it is crucial that your machine(s) is improved in the equivalent of double that period or else your service warranty will be useless and void. Meaning that within which case we choose that your machine is rectified once every three months, it is crucial that you get your machine fixed within every 6 month period or your warranty will not be credible.
Whenever a specialist provides a service at your place, it points to to a call-out. Except when the call-out is enclosed by each of the above mentioned plans or per-approved by the managers, a call-out cost will be requested. At the instant of this quotation, for one day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Accommodation including transport costs to your place, coupled with the call-out charge, are on your account if crucial. We choose that you organize that the specialist gets picked up as well as sent back. If you would prefer for us to come to you, the existing percentage is R 9.95/km increased by the driving distance between our branch including your place.Those costs may vary point by point without notice, so generously enquire about call out including transport costs beforehand.
If you would like to find out if the machine is adjusted to work optically, or you only want our specialist to take a look at your machine for peace of mind, our service plan is perfect for you. No costs will be assigned for the specialist we provide. Our technician will be able to recommend whether everything is normal or if an different or additional service or service parts reinstatement is needed. During preservation visits no reconstruction or intense labour operate will be completed and bookings should made for this to be completed at your and our quickest availability.
Our training facility offers fundamental and/or extensive training courses for all machinery we sell. More improved training can be bought after the basic course has been finished although first principal entry courses is combined in your machine investment.
A different barcode is provided with all our mainline of machines. Thus your machinery's assurance info and service history will always be able to be checked in any way and at any moment on our website or offline. Our machines guarantee and service are valued by us using the barcode. Ultimate comfort are ensured on both the reselling and maintenance of your machinery's.