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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited feature guarantee on the entire machinery, as well as any subsystem lest stated differently. The attribute guarantee covers errors by reason of faulty components or poor craftsmanship Common wear and tear or mis-usage of your equipment is not our fault. Aforementioned is for this reason not covered by our warranty. Naturally, damages that aren't covered under warranty can generally be repaired at a minimal cost. Quotations will be gladly vacant upon appeal.
The machinery which you are going to obtain, will be requiring a regular service. General wear and tear replacement at a minimal cost, checking and calibration as well as basic cleaning are concealed in the service plan. If you do not service your machine(s) within the chosen service period, it is vital that your machine(s) is serviced in the equal of twice that period otherwise your service warranty will be useless and ineffective. This is to say, if we choose that your machine is serviced once every 3 months, you must get your machine serviced in every 6 month period or your warranty will not be efficient.
A Call-out points to to each and every time instant a specialist provides a service at your property. Lest the call-out is covered by each of the above plans or approved by the the company, a call-out fee will be requested. One technician for one day is R 1 499.00 for workdays, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.Settlement and touring costs to your property, accompanying the call-out cost, are on your account if essential. The specialists required adjustments to be made to get picked up and sent back, are suggested to be carried out by you. R 9.95/kilometer is the prevailing amount amplified by the traveling distance between your establishment and our warehouse, should you desire for us to travel to you.Without notice, those fees may change point by point, as a result beneficially inquire about call out as well as travel costs ahead of time
If you would prefer to find out if the machine is set to work optically, or you simply want our technician to take a look at your machine for your tranquility, our assistance plan is suited for you. No fees will apply for the technician we provide. You will be advised by our experts whether an alternative or further servicing or service parts replacement is needed or if everything is in order. Regretfully, no reconstruction or hard labour work will be completed during a maintenance visit, but a reservation can be made for this to be carried out at your and our earliest availability.
We offer primary and/or extensive training courses at our training centre for all machines we sell. When obtaining your machine, first principal entry courses is combined in your investment, but more advanced training can be bought after the primary course has been accomplished.
All our mainline of machinery's are sold with a particular barcode. You will therefore constantly be able to review the machine's warranty data and service history on our webpage or offline - in any style and at any moment. We value our machinery's warranty and maintenance by using the barcode. Supreme advantage are secured on both the reselling and servicing of your machines.