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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply confined quality warranty on any subsystem unless stated otherwise, and on the whole machine. Defects due to faulty components or poor craftsmanship, are covered by the feature guarantee. We would not be held liable for mis-usage or everyday wear and tear of your product. Therefore aforementioned cannot be covered by our warranty. Definitely, deterioration that are not covered under warranty can regularly be repaired at a minimum cost. Quotations will be gladly available upon appeal.
The machine(s) which you are going to obtain, will be requiring a regular service. Common wear and tear restoration at a minimum cost, investigation and positioning as well as basic cleaning are concealed within the service plan. Your service guarantee will be worthless and not viable if you do not service your machine within the suggested service or if it is not improved within the equal of dual that period. This is to say that within which case we recommend that your machine is serviced once every 3 months, it is necessary that you get your machine fixed in every six month period or your warranty will not be valid.
Every time a service is supplied at your property by a specialist, it refers to a call-out. Except when confirmed by management or covered by each and every time of the above mentioned plans, a call-out cost will be requested. At the time of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for workdays.Settlement including traveling costs to your establishment, coupled with the call-out cost, are on your account if necessary. The experts required preparations to be made to get picked up and sent back, are recommend to be carried out by you. R 9.95/km is the ongoing rate increased by the driving distance between your establishment including our warehouse, should you desire for us to go to you.Those fees may differ extent by instant without notice, so kindly seek an answer about call out and travel costs ahead of time.
Our maintenance plan is perfect for you if you only would like our specialist to take a look at your machine for your tranquility, or if you want to find out if the machinery is fitted to function optimally. We will not require any cost for the specialist we supply. Our technician will be able to point out whether everything is in order or whether an different or further assistance or spare restoration is needed. During maintenance visits no repairs or hard labour operate will be carried out and bookings can be made for this to be done at your and our quickest convenience.
Principal and/or comprehensive training courses are supplied via our training centre for all machines we sell. More promoted training can be purchased after the basic course has been accomplished however first primary entry courses is comprehended in your machine purchase.
A particular barcode is presented with all our mainline of machines. Analyze therefore you will regularly be able to,in any manner and at any time, review the machines warranty report and assistance history on our database or while disconnected. By using the barcode we value our machinery's warranty and maintenance. This secures your maximum convenience on both the servicing and resell of your machines.
The above reference pertains to our advanced model, therefore the focus points, specs and additions are suited thereto. For any inquiries regarding the generation model quoted, you can contact our Sales clerks. You will be entitled to receive a 5% remission on older models , based on lesser performance or minor design in which case we don't have the advanced model available.