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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, including each subsystem, we only offer confined attribute warranty unless stated any other way. Errors due to unreliable equipment or poor craftsmanship, are covered by the quality guarantee. Everyday wear and tear or mis-usage of your equipment is not our constraint. Our guarantee will for this reason not cover aforesaid. Regularly damages can be repaired at minimal cost that are not covered under guarantee. Upon demand, quotations are immediately available.
Routine service is due by the machinery you are going to purchase. General wear and tear reinstatement at a minimal cost, analyzing and calibration as well as general cleaning are concealed within the service plan. It is crucial that your machine(s) is fixed in the equal of dual that period, if you do not service your machine(s) within the preferred service period, or else your service warranty will be useless and meaningless. Meaning, you must get your machinery fixed in every 6 month period, if we preferred that your machine is rectified once every 3 months or your warranty will not be legit.
A Call-out refers to any point a specialist supplies a service at your place. Lest the call-out is included by each of the above mentioned plans or approved by the the company, a call-out fee will be charged. One technician for one day is R 1 499.00 for workdays, Traveling for weekends and R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Touring costs to your place including settlement if required, are on your account, along with the call-out cost. The adjustments for the specialist to get picked up as well as sent back are chosen to be done by you. R 9.95/kilometer is the existing amount amplified by the traveling distance between your premises and our warehouse, should you desire for us to go to you.Beneficially seek an answer about call out as well as traveling costs ahead of time as those costs may vary instant by instant without notice.
Whether you would choose to know if the machinery is adjusted to work optimally, or you simply would like our specialist to take a look at your machine for your contentment, our assistance plan is here for you. No fees will be assigned for the technician we provide. Our technician will be able to advise if everything is in order or if an alternative or further maintenance or spare replacement is needed. Bookings must be made for adjustments or hard labour operate to be done at your/our earliest convenience as no reconstruction or any such labour actions will be done during maintenance visits.
We supply basic and/or full training courses through our warehouse for all machinery we sell. When purchasing your machine, first principal entry courses is enclosed in your purchase, however more advanced training can be purchased after the fundamental course has been finished.
With all our mainline of machinery's a unique barcode is sold. Therefore your machines warranty info and servicing history will constantly be able to be reviewed in any style and at any term on our webpage or offline. We honour our machines warranty and maintenance by using the barcode. This insures your maximal advantage on both the maintenance and resell of your machines.