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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply confined feature guarantee on the entire machine, along with any subsystem if not stated differently. Defects by reason of faulty components or poor craftsmanship, are covered by the attribute warranty. We will not be held responsible for mis-usage or frequent wear and tear of your equipment. Aforestated is therefore not covered by our guarantee. Regularly deterioration can be repaired at minimal cost that aren't covered under warranty. Upon inquiry, quotations are gladly accessible.The machine(s) which you are going to obtain, will be forcing a regular service. The concealed service plan encloses general cleaning, analyzing and arrangement, as well as standard decrement reinstatement at a minimal cost. Should you not service your machinery in the recommended service period, it is crucial that your machine(s) is fixed within the equivalent of twice that period otherwise your service warranty will be null and ineffective. Meaning, if we recommend that your machinery is serviced once every 3 months, you must get your machinery serviced in every 6 month period or your warranty will not be valid.
A Call-out refers to each point a specialist provides a service at your place. A call-out fee will be required lest the call-out is covered by each of the above plans or confirmed by the management. At the extent of this quotation, for one day one specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for working days.Accommodation as well as travel costs to your property, accompanying the call-out cost, are on your account if required. The adjustments for the specialist to get picked up as well as sent back are preferred to be carried out by you. The current percentage is R 9.95/kilometer multiplied by the driving distance between our place and your property, should you desire for us to travel to you.Those costs may change point by time without notice, so attentively inquire about call out including transport costs beforehand.If you only want our specialist to take a look at your machinery for peace of mind or want to find out if the machine is adjusted to operate optimally, our service plan is perfect for you. No costs will apply for the experts we supply. You will be advised by our experts if an different or other assistance or service parts reinstatement is needed or whether everything is normal. Regretfully, no improvements or intense labour work will be completed during a maintenance visit, but a reservation should made for this to be carried out at your and our earliest availability.We supply fundamental and/or extensive training courses through our training centre for all machinery we sell. First fundamental entry courses is included in your machine investment, although more improved training can be bought after the fundamental course has been passed.All our mainline of machines are sold with a individual barcode. Therefore your machinery's guarantee info and servicing history will always be able to be checked in any form and at any instant on our database or while disconnected. We honour our machines assurance and assistance by using the barcode. This insures your supreme benefit on both the selling and servicing of your machines.
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