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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply restricted feature guarantee on the entire machine, as well as any subsystem except stated any other way. The quality warranty covers errors by reason of unfit components or poor craftsmanship We shall not be held responsible for misuse or general wear and tear of your machinery. Aforesaid is thus not covered by our guarantee. Damages can usually be repaired that aren't covered under warranty, at minimal cost. Quotations are gladly accessible on request.The machine(s) which you are going to buy, will be forcing a regular service. The included service plan contains everyday cleaning, investigation and adjustment, as well as common decrement reinstatement at a minimum cost. Your service guarantee will be worthless and void if you do not service your machine in the preferred service or if it is not serviced in the equal of twice that period. Meaning, if we preferred that your machine is rectified once every 3 months, you have to get your machine rectified in every six month period or your guarantee will not be valid.
Every time a service is supplied at your property by a specialist, it refers to a call-out. Except for when the call-out is covered by any of the above plans or per-approved by the management, a call-out cost will be required. At the point of this quotation, for 1 day one technician is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for workdays.Accommodation as well as touring costs to your premises, accompanying the call-out charge, are on your account if essential. We prefer that you organize that the specialist gets picked up including sent back. R 9.95/km is the existing percentage multiplied by the traveling distance between your premises as well as our workshop, should you recommend for us to travel to you.Those costs may vary extent by instant without notice, so attentively enquire about call out and transport costs beforehand.Whether you would prefer to know if the machine is adjusted to work optically, or you just want our specialist to take a look at your machine for your tranquility, our servicing plan is here for you. There is no cost for the technician we supply. You will be advised by our experts whether an alternative or additional servicing or spares replacement is needed or if everything is in order. Regretfully, no adjustments or hard labour work will be completed during a sustainment visit, but a booking should made for this to be practised at your and our earliest convenience.Fundamental and/or comprehensive training courses are supplied via our training centre for all machines we sell. More advanced training can be bought after the fundamental course has been accomplished although first principal entry courses is enclosed in your machine purchase.All our mainline of machines are sold with a unique barcode. Analyze accordingly you will regularly be able to,in any form and at any instant, review the machinery's assurance data and maintenance history on our database or offline. By using the barcode we honour our machines assurance and service. This secures your ultimate comfort on both the selling and service of your machines.
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