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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give bounded quality warranty on any subsystem except stated any other way, along with on the entire machinery. Weaknesses by reason of faulty equipment or poor craftsmanship, are covered by the attribute guarantee. Everyday wear and tear or misuse of your machinery is not our fault. Aforesaid is therefore not covered by our guarantee. Deterioration can often be repaired that are not covered under guarantee, at minimum cost. Quotations are promptly accessible on inquiry.
The machinery which you are going to obtain, will be demanding a regular service. The enclosed service plan consists of basic cleaning, analyzing and adjustment, as well as everyday ravages of time replacement at a minimum cost. Your service warranty will be useless and ineffective if you do not service your machine in the chosen service or if it is not serviced in the equal of twice that period. Meaning, you should get your machinery rectified in every six month period, if we choose that your machine is fixed once every 3 months or your guarantee will not be efficient.
A Call-out refers to each time a specialist provides a service at your property. Except for when the call-out is covered by each of the above mentioned plans or per-approved by the management, a call-out cost will be required. At the instant of this quotation, for one day one specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for workdays.Touring costs to your establishment including accommodation if essential, are on your account, in addition to the call-out fee. We suggest that you arrange that the technician gets picked up as well as sent back. The ongoing percentage is R 9.95/kilometer multiplied by the traveling distance between our workshop including your establishment, should you recommend for us to come to you.Those fees may differ time by point without notice, so kindly analyze about call out as well as transport costs beforehand.
Whether you would like to know if the machine is set to operate optimally, or you only want our specialist to take a look at your appliance for your satisfaction, our service plan is here for you. We will not require any fees for the technician we supply. Our specialist will be able to provide you with information on if an alternative or other service or service parts reinstatement is needed or if everything is in order. Reservations have to be made for reconstruction or excessive labour function to be carried out at your/our earliest availability as no improvements or any such labour actions will be done during maintenance visits.
We provide fundamental and/or overall training courses at our training centre for all machines we sell. First basic entry courses is comprehended in your machinery investment, nevertheless more advanced training can be obtained after the principal course has been finished.
With all our mainline of machines a individual barcode is sold. You will therefore constantly be able to analyze the machine's warranty information and assistance history on our database or offline - in any form and at any moment. By using the barcode we honour our machinery's warranty and service. This protects your supreme benefit on both the service and resell of your machines.
The above quotation is in regarding to our newest model, therefore the features, specs and accessories are relevant thereto. Generously analyze from our sales people as to the generation model quoted. In the situation that we don't have the brand new model available, you can be entitled to pocket up to 5% exemption on the previous model, depending on minor performance or lesser layout.