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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give confined characteristic guarantee on the whole machine, as well as any subsystem unless stated differently. Defects by reason of unfit components or poor craftsmanship, are covered by the quality warranty. We shall not be held responsible for misuse or frequent wear and tear of your product. For this reason aforesaid cannot be covered by our warranty. Deterioration can regularly be repaired that aren't covered under warranty, at minimal cost. Quotations are promptly accessible on inquiry.
The machine(s) you are going to buy compels a regular service. Everyday ravages of time restoration at a minimum cost, reviewing and arrangement as well as standard cleaning are included in the service plan. Your service warranty will be useless and meaningless if you do not service your machine within the suggested service or if it is not improved in the equivalent of twice that period. This is to say, you must get your machinery rectified in every six month period, if we suggested that your machine is improved once every 3 months or your warranty will not be legit.
Every time a specialist supplies a service at your place, it points to to a call-out. Lest the call-out is concealed by each of the above named plans or accepted by the managers, a call-out fee will be required. One technician for 1 day is R 1 499.00 for weekdays, Traveling for Saturdays and R 9 995.00 for resting days or Public Holidays at the extent of this quotation.Settlement as well as touring costs to your premises, coupled with the call-out charge, are on your account if required. We suggest that you organize that the specialist gets picked up including sent back. R 9.95/km is the current percentage multiplied by the driving distance between your premises and our premises, should you choose for us to come to you.Without notice, those costs may change point by point, therefore kindly seek an answer about call out including touring costs in advance
If you would choose to find out if the machine is adjusted to operate optically, or you simply want our specialist to take a look at your appliance for your contentment, our maintenance plan is suited for you. There is no cost for the experts we supply. Our technician will be able to supply you with guidance on if an alternative or further service or spare replacement is needed or if everything is normal. Reservations have to be made for reconstruction or intense labour function to be completed at your/our earliest convenience as no reconstruction or any such labour actions will be carried out during servicing visits.
Our training facility offers fundamental and/or overall training courses for all machinery we sell. More promoted training can be obtained after the principal course has been passed although first fundamental entry courses is combined in your machine investment.
A different barcode is provided with all our mainline of machines. You will thus constantly be able to analyze the machine's assurance info and service history on our webpage or while disconnected - in any style and at any instant. We honour our machines guarantee and maintenance by using the barcode. This protects your maximal comfort on both the maintenance and resell of your machines.