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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer constrained trait warranty on the entire machinery, as well as any subsystem lest stated otherwise. The feature guarantee covers defects due to unfit equipment or poor craftsmanship We will not be held responsible for mis-usage or everyday wear and tear of your product. Our guarantee will thus not cover aforementioned. Usually damages can be repaired at minimum cost that are not covered under guarantee. Upon request, quotations are promptly available.
The machinery which you are going to purchase, will be forcing a regular service. The enclosed service plan includes common cleaning, checking and calibration, as well as general wear and tear reinstatement at a minimal cost. Your service warranty will be invalid and void if you do not service your machine in the preferred service or if it is not improved in the equal of twice that period. Meaning, you have to get your machine rectified in every 6 month period, if we suggested that your machinery is improved once every 3 months or your guarantee will not be legit.
Whenever a specialist supplies a service at your property, it points to to a call-out. A call-out fee will be required except for when the call-out is included by any of the above plans or arranged by the management. At the extent of this quotation, 1 technician for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out cost, traveling costs to your establishment including accommodation if crucial, are on your account. The adjustments for the specialist to get picked up as well as sent back are recommend to be carried out by you. The current amount is R 9.95/km increased by the driving distance between our warehouse including your property, should you recommend for us to come to you.Without notice, those fees may change point by extent, accordingly generously analyze about call out and travel costs beforehand
If you just want our technician to take a look at your machinery for your tranquility or want to find out if the machinery is adjusted to operate optimally, our service plan is here for you. No costs will be assigned for the technician we provide. Our experts will be able to advise whether everything is in order or whether an different or other maintenance or spare restoration is needed. Reservations have to be made for adjustments or intense labour work to be completed at your/our earliest availability as no reconstruction or any such labour services will be practised during maintenance visits.
Our training facility offers fundamental and/or full training courses for all machines we sell. More promoted training can be bought after the principal course has been accomplished but first primary entry courses is comprehended in your machine purchase.
A unique barcode is provided with all our mainline of machinery. You will therefore regularly be able to check the machine's warranty information and servicing history on our site or while disconnected - in any style and at any time. We honour our machines guarantee and service by using the barcode. This protects your maximal comfort on both the service and resell of your machines.
Seeing that the reference above concerns our newest model, the focus points, specs and additions are relevant thereto. Generously inquire from our sales assistant as to the year model cited. You will be designated to pocket a 5% exemption on prior models , based on lesser performance or lower layout in which case we do not have the recent model available.