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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give limited quality warranty on the entire machinery, including each subsystem if not stated any other way. The characteristic guarantee covers defects by cause of defective equipment or poor craftsmanship We aren't liable for frequent wear and tear or mis-usage of your product. Our guarantee will therefore not cover aforestated. Naturally, deterioration that aren't covered under warranty can regularly be repaired at a minimal cost. Quotations are gladly accessible on appeal.
Regular service is needed by the machinery you are going to purchase. The enclosed service plan consists of basic cleaning, checking and adjustment, as well as basic ravages of time restoration at a minimal cost. Your service warranty will be worthless and ineffective if you do not service your machinery within the recommended service or if it is not rectified within the equivalent of twice that period. Meaning, you should get your machine fixed in every 6 month period, if we recommend that your machinery is improved once every three months or your guarantee will not be valid.
Whenever a technician offers a service at your establishment, it refers to a call-out. Except for when arranged by management or covered by each of the above mentioned plans, a call-out fee will be charged. One technician for one day is R 1 499.00 for weekdays, Traveling for weekends as well as R 9 995.00 for resting days or Public Holidays at the point of this quotation.Settlement and touring costs to your place, accompanying the call-out charge, are on your account if crucial. We recommend that you organize that the specialist gets picked up including sent back. If you would choose for us to come to you, the current percentage is R 9.95/kilometer multiplied by the driving distance between our branch and your property.Without notice, those fees may change point by point, thus kindly seek an answer about call out as well as traveling costs beforehand
Our service plan is suited for you if you just want our specialist to take a look at your appliance for your contentment, or if you want to find out if the machine is fitted to work optically. There is no fees for the technician we supply. Our experts will be able to supply you with guidance on whether an alternative or further servicing or service parts replacement is needed or whether everything is normal. Bookings have to be made for adjustments or hard labour work to be completed at your/our quickest availability as no repairs or any such labour actions will be carried out during maintenance visits.
Our warehouse offers principal and/or comprehensive training courses for all machinery we sell. First basic entry courses is combined in your machinery purchase, although more advanced training can be purchased after the basic course has been finished.
With all our mainline of machines a unique barcode is sold. For this reason your machinery's assurance info and assistance history will constantly be able to be checked in any manner and at any term on our database or while logged off. By using the barcode we honour our machines assurance and service. This secures your ultimate advantage on both the reselling and service of your machinery's.