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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply bounded feature guarantee on the whole machinery, and any subsystem except stated otherwise. Defects by reason of faulty materials or poor craftsmanship, are covered by the quality guarantee. We aren't accountable for common wear and tear or misuse of your machine. Our guarantee will for this reason not cover aforementioned. Deterioration can regularly be repaired that aren't covered under warranty, at minimal cost. Quotations will be readily vacant upon appeal.
The machine(s) which you are going to purchase, will be demanding a regular service. Checking and calibration, standard cleaning , as well as everyday depletion restoration at a minimum cost are enclosed within the service plan. Should you not service your machine(s) in the recommended service period, it is crucial that your machinery is serviced in the equivalent of twice that period elseways your service guarantee will be worthless and meaningless. This is to say that within which case we suggested that your machine is rectified once every three months, it is necessary that you get your machinery fixed in every six month period or your guarantee will not be credible.
Every time a service is supplied at your place by a technician, it points to to a call-out. Unless arranged by managers or included by each and every time of the above named plans, a call-out fee will be required. One specialist for 1 day is R 1 499.00 for working days, Traveling for Saturdays and R 9 995.00 for resting days or Public Holidays at the extent of this quotation.Settlement as well as travel costs to your property, along with the call-out charge, are on your account if required. The technicians essential preparations to be made to get picked up including sent back, are suggested to be carried out by you. If you would wish for us to travel to you, the current rate is R 9.95/km increased by the traveling distance between our branch and your property.Without notice, those charges may change extent by instant, therefore beneficially seek an answer about call out including touring costs beforehand
Our maintenance plan is suited for you if you just want our technician to take a look at your machinery for your satisfaction, or if you want to know if the machinery is set to work optimally. We will not require any fees for the experts we provide. You will be advised by our specialist whether an back-up or further assistance or service parts restoration is needed or whether everything is normal. During maintenance visits no reconstruction or intense labour operate will be done and bookings can be made for this to be practised at your and our earliest availability.
Basic and/or comprehensive training courses are supplied at our training facility for all machinery we sell. First basic entry courses is included in your machinery purchase, but more promoted training can be obtained after the fundamental course has been achieved.
All our mainline of machines are sold with a different barcode. You will accordingly regularly be able to analyze the machine's warranty info and service history on our database or while logged off - in any form and at any time. We honour our machines assurance and service by using the barcode. This protects your maximal advantage on both the assistance and resell of your machines.
The tender above concerns our newest model, and therefore the highlights, specifications and accessories are relevant thereto. Beneficially analyze from our sales people as to the age model quoted. Based on insignificant achievement or lower composition, you will be titled to obtain a 5% exemption on older models, in which case we don't have the advanced model accessible.