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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply bounded quality guarantee on the whole machinery, including each subsystem if not stated any other way. Shortages as a result of unreliable components or poor craftsmanship, are covered by the feature warranty. We aren't responsible for everyday wear and tear or mis-usage of your machine. Therefore aforementioned will not be covered by our guarantee. Deterioration can regularly be repaired that are not covered under guarantee, at minimum cost. Quotations are gladly available on appeal.The machine(s) which you are going to buy, will be requiring a regular service. Everyday wear and tear replacement at a minimal cost, investigation and positioning as well as everyday cleaning are concealed in the service plan. It is necessary that your machine(s) is rectified within the equal of dual that period, if you do not service your machinery within the chosen service period, elseways your service warranty will be invalid and meaningless. This is to say, if we recommend that your machine is improved once every three months, you should get your machine fixed within every six month period or your warranty will not be credible.
A Call-out refers to any point a specialist supplies a service at your premises. Lest confirmed by the company or covered by each and every time of the above mentioned plans, a call-out cost will be requested. At the time of this quotation, for 1 day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for weekdays.Accompanying the call-out cost, transport costs to your property as well as accommodation if necessary, are on your account. We recommend that you organize that the technician gets picked up and sent back. The ongoing percentage is R 9.95/kilometer multiplied by the traveling distance between our place as well as your premises, should you recommend for us to go to you.Without notice, those fees may differ point by instant, consequently beneficially seek an answer about call out as well as transport costs ahead of timeOur maintenance plan is perfect for you if you just would like our technician to take a look at your machine for your satisfaction, or if you would like to find out if the machinery is fitted to operate optimally. There is no cost for the specialist we provide. Our specialist will be able to point out if everything is normal or whether an alternative or further maintenance or spares restoration is needed. Sadly, no repairs or hard labour function will be done during a sustainment visit, but a reservation can be made for this to be carried out at your and our quickest convenience.We supply basic and/or full training courses at our training facility for all machines we sell. When purchasing your machine, first principal entry courses is comprehended in your investment, however more promoted training can be bought after the primary course has been accomplished.A particular barcode is presented with all our mainline of machines. You will for this reason always be able to review the machine's warranty information and maintenance history on our website or offline - in any manner and at any moment. By using the barcode we value our machines warranty and servicing. This insures your ultimate convenience on both the reselling and assistance of your machines.
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