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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide limited feature warranty on each subsystem unless stated differently, and on the entire machine. Poor craftsmanship and faulty material defects are covered by the trait warranty. We would not be held liable for mis-usage or common wear and tear of your machine. For this reason aforesaid would not be covered by our guarantee. Damages can often be repaired that aren't covered under guarantee, at minimal cost. Upon demand, quotations are readily accessible.
Regular service is required by the machinery you are going to purchase. The enclosed service plan includes general cleaning, checking and arrangement, as well as common decrement reinstatement at a minimal cost. It is required that your machinery is improved in the equivalent of twice that period, if you do not service your machine(s) in the suggested service period, otherwise your service guarantee will be invalid and ineffective. Meaning, if we recommend that your machinery is improved once every three months, you should get your machinery improved in every 6 month period or your guarantee will not be valid.
Whenever a technician offers a service at your premises, it refers to a call-out. Except when approved by the company or covered by any of the above plans, a call-out fee will be charged. At the time of this quotation, 1 specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends as well as R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out charge, transport costs to your place and accommodation if required, are on your account. The arrangements for the specialist to get picked up including sent back are suggested to be done by you. The existing rate is R 9.95/kilometer amplified by the traveling distance between our warehouse including your establishment, should you choose for us to come to you.Generously enquire about call out as well as travel costs ahead of time as those fees may change instant by time without notice.
Our maintenance plan is suited for you if you only want our specialist to take a look at your machine for peace of mind, or if you would like to find out if the appliance is adjusted to work optically. We will not charge any cost for the technician we provide. Our technician will be able to point out whether everything is in order or if an different or other assistance or service parts replacement is needed. Unfortunately, no repairs or hard labour function will be carried out during a preservation visit, but a booking should made for this to be completed at your and our earliest convenience.
Our warehouse offers primary and/or comprehensive training courses for all machines we sell. More improved training can be obtained after the fundamental course has been completed however first fundamental entry courses is comprehended in your machine investment.
With all our mainline of machines a unique barcode is sold. For this reason your machinery's guarantee data and service history will constantly be able to be analyzed in any manner and at any time on our database or while logged off. By using the barcode we value our machinery's guarantee and assistance. Maximal advantage are insured on both the reselling and maintenance of your machinery's.
Seeing that the tender above pertains to our newest model, the focus points, specs and extras are relevant thereto. Our sales assistances can be called in regarding to any questions of the age model recited. You will be entitled to collect a 5% remission on previous models , based on insignificant completion or minor method in which case we do not have the advanced model accessible.