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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machinery, as well as any subsystem, we only supply confined feature warranty if not stated differently. Poor craftsmanship including defective material errors are covered by the characteristic guarantee. Everyday wear and tear or misuse of your machine is not our fault. Our warranty will accordingly not cover aforestated. Deterioration can regularly be repaired that are not covered under guarantee, at minimal cost. Upon request, quotations are gladly available.
The machinery which you are going to buy, will be forcing a routine service. General depletion restoration at a minimal cost, checking and positioning as well as common cleaning are covered within the service plan. If you do not service your machine(s) within the preferred service period, it is required that your machine(s) is rectified in the equivalent of dual that period or else your service warranty will be useless and void. Meaning that within which case we recommend that your machinery is improved once every three months, it is vital that you get your machinery fixed within every six month period or your warranty will not be legit.
Every time a specialist supplies a service at your place, it points to to a call-out. Except when the call-out is covered by any of the above mentioned plans or confirmed by the managers, a call-out cost will be required. At the instant of this quotation, one specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends as well as R 9 995.00 for resting days or Public Holidays.In addition to the call-out fee, touring costs to your property including settlement if essential, are on your account. The adjustments for the specialist to get picked up including sent back are recommend to be carried out by you. R 9.95/kilometer is the current amount multiplied by the traveling distance between your property including our workshop, should you choose for us to go to you.Kindly seek an answer about call out including traveling costs ahead of time as those costs may differ instant by time without notice.
If you would choose to know if the machine is set to operate optically, or you simply want our specialist to take a look at your machinery for your tranquility, our service plan is suited for you. No fees will apply for the specialist we provide. Our technician will be able to point out whether everything is normal or if an back-up or further service or service parts restoration is needed. During sustainment visits no improvements or intense labour work will be practised and bookings should made for this to be done at your and our quickest convenience.
Our training facility offers basic and/or full training courses for all machinery we sell. More improved training can be purchased after the fundamental course has been achieved however first principal entry courses is included in your machinery purchase.
All our mainline of machinery's are sold with a different barcode. You will therefore constantly be able to check the machinery's warranty information and service history on our webpage or while disconnected - in any manner and at any moment. By using the barcode we value our machinery's guarantee and maintenance. This protects your maximal convenience on both the selling and maintenance of your machinery's.
The above reference is in regarding to our brand new model, therefore the features, specifications and attachments are relevant thereto. Beneficially enquire from our sales representative as to the generation model cited. You will be entitled to obtain a 5% discount on older models , depending on insignificant performance or lower design in which case we do not have the recent model vacant.