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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined quality guarantee on the whole machinery, along with any subsystem if not stated otherwise. Errors by cause of faulty materials or poor craftsmanship, are covered by the feature warranty. General wear and tear or misuse of your component is not our fault. Thus aforesaid will not be covered by our warranty. Of course, deterioration that aren't covered under warranty can usually be repaired at a minimum cost. Quotations will be readily available upon request.
Routine service is needed by the machine(s) you are going to buy. Analyzing and arrangement, standard cleaning , as well as general depletion restoration at a minimum cost are concealed within the service plan. Your service warranty will be worthless and void should you not service your machinery within the suggested service or if it is not serviced within the equivalent of twice that period. This is to say, if we recommend that your machine is rectified once every 3 months, you have to get your machine serviced in every six month period or your warranty will not be valid.
Whenever a service is provided at your establishment by a technician, it points to to a call-out. A call-out cost will be charged unless the call-out is included by each of the above plans or accepted by the management. At the instant of this quotation, for 1 day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Settlement including transport costs to your premises, along with the call-out charge, are on your account if crucial. The technicians essential adjustments to be carried out to get picked up including sent back, are recommend to be made by you. If you would wish for us to travel to you, the ongoing amount is R 9.95/km multiplied by the traveling distance between our place and your place.Without notice, those fees may vary extent by instant, consequently kindly inquire about call out including travel costs ahead of time
If you just would like our specialist to take a look at your machine for your satisfaction or would like to know if the machinery is fitted to work optically, our maintenance plan is suited for you. There is no cost for the specialist we provide. Our specialist will be able to provide you with information on whether an different or further servicing or spares replacement is needed or whether everything is normal. Regrettably, no adjustments or excessive labour work will be completed during a sustainment visit, but a reservation should made for this to be completed at your and our quickest availability.
Principal and/or overall training courses are provided at our training facility for all machinery we sell. More advanced training can be purchased after the principal course has been completed although first basic entry courses is comprehended in your machinery purchase.
All our mainline of machines are sold with a different barcode. You will for this reason regularly be able to review the machinery's guarantee data and service history on our database or while logged off - in any form and at any term. Our machines guarantee and assistance are valued by us using the barcode. This protects your maximal advantage on both the selling and maintenance of your machines.