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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide bounded quality warranty on the entire machinery, as well as each subsystem if not stated any other way. Weaknesses as a result of faulty materials or poor craftsmanship, are covered by the characteristic warranty. We are not liable for general wear and tear or misuse of your machine. For this reason aforesaid will not be covered by our warranty. Often damages can be repaired at minimal cost that aren't covered under warranty. Upon demand, quotations are readily vacant.
Regular service is needed by the machinery you are going to obtain. The enclosed service plan encloses standard cleaning, analyzing and adjustment, as well as general decrement replacement at a minimum cost. If you do not service your machine(s) within the chosen service period, it is crucial that your machinery is improved within the equivalent of dual that period or else your service warranty will be useless and not viable. This is to say, you have to get your machine fixed within every six month period, if we preferred that your machinery is serviced once every three months or your warranty will not be legit.
A Call-out refers to any point a technician offers a service at your premises. A call-out fee will be required lest the call-out is included by any of the above plans or confirmed by the the company. At the instant of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for weekdays.Travel costs to your premises and accommodation if essential, are on your account, coupled with the call-out charge. The preparations for the specialist to get picked up as well as sent back are chosen to be made by you. R 9.95/km is the ongoing percentage amplified by the traveling distance between your property and our office, should you choose for us to go to you.Kindly seek an answer about call out and traveling costs beforehand as those charges may differ instant by point without notice.
If you simply want our specialist to take a look at your machinery for peace of mind or want to know if the machine is fitted to function optimally, our service plan is perfect for you. We will not require any cost for the specialist we supply. Our specialist will be able to point out if everything is in order or if an back-up or further maintenance or spare replacement is needed. Bookings should be made for reconstruction or hard labour work to be practised at your/our quickest convenience as no reconstruction or any such labour services will be done during servicing visits.
We provide basic and/or full training courses via our premises for all machines we sell. First basic entry courses is enclosed in your machine investment, however more improved training can be obtained after the basic course has been completed.
A particular barcode is supplied with all our mainline of machinery. You will for this reason always be able to check the machine's guarantee information and service history on our website or offline - in any form and at any term. By using the barcode we honour our machines warranty and maintenance. This insures your maximum benefit on both the reselling and assistance of your machines.