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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply restricted attribute warranty on the whole machinery, along with each subsystem if not stated otherwise. Poor craftsmanship along with unreliable material shortages are covered by the attribute guarantee. We are not at fault for common wear and tear or misuse of your machine. Our warranty will accordingly not cover aforementioned. Generally damages can be repaired at minimum cost that aren't covered under guarantee. Upon request, quotations are promptly available.The machinery you are going to purchase compels a routine service. Common depletion replacement at a minimal cost, reviewing and positioning as well as everyday cleaning are enclosed in the service plan. If you do not service your machine(s) in the recommended service period, it is required that your machinery is serviced in the equivalent of double that period or else your service guarantee will be worthless and not viable. This is to say, you must get your machine rectified in every 6 month period, if we suggested that your machinery is rectified once every 3 months or your warranty will not be valid.
A Call-out refers to each and every time extent a technician supplies a service at your premises. Lest the call-out is included by any of the above mentioned plans or arranged by the management, a call-out cost will be requested. At the instant of this quotation, 1 technician for one day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Travel costs to your place as well as settlement if required, are on your account, in addition to the call-out charge. The plans for the technician to get picked up as well as sent back are recommend to be carried out by you. The ongoing percentage is R 9.95/kilometer multiplied by the driving distance between our premises and your property, should you choose for us to come to you.Kindly enquire about call out as well as traveling costs beforehand as those charges may vary instant by point without notice.Whether you would prefer to find out whether the machinery is fitted to function optimally, or you only would like our technician to take a look at your appliance for peace of mind, our assistance plan is suited for you. We will not require any cost for the specialist we provide. Our specialist will be able to advise whether everything is normal or whether an different or further servicing or spares restoration is needed. Reservations have to be made for adjustments or intense labour operate to be done at your/our earliest convenience as no repairs or any such labour services will be completed during servicing visits.We supply principal and/or complete training courses via our warehouse for all machines we sell. More promoted training can be purchased after the primary course has been finished although first fundamental entry courses is enclosed in your machinery purchase.A different barcode is supplied with all our mainline of machines. Analyze for this reason you will evermore be able to,in any manner and at any moment, check the machinery's warranty report and service history on our webpage or offline. We honour our machines guarantee and servicing by using the barcode. This secures your ultimate comfort on both the service and resell of your machines.
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