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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, along with each subsystem, we only offer limited trait guarantee if not stated elseways. Defects by cause of unfit materials or poor craftsmanship, are covered by the quality guarantee. Everyday wear and tear or misuse of your product is not our responsibility. Thus aforementioned cannot be covered by our guarantee. Of course, damages that aren't covered under warranty can often be repaired at a minimal cost. Quotations are gladly vacant on appeal.
The machinery you are going to obtain needs a routine service. Common wear and tear reinstatement at a minimum cost, reviewing and adjustment as well as common cleaning are enclosed within the service plan. If you do not service your machinery in the preferred service period, it is required that your machinery is rectified in the equivalent of double that period elseways your service warranty will be null and ineffective. Meaning that in which case we choose that your machinery is fixed once every 3 months, it is vital that you get your machinery fixed in every 6 month period or your warranty will not be legit.
A Call-out refers to each point a technician offers a service at your place. Except when the call-out is included by each and every time of the above plans or accepted by the management, a call-out fee will be charged. At the time of this quotation, for one day one technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for weekdays.In addition to the call-out fee, transport costs to your place including accommodation if crucial, are on your account. We recommend that you organize that the specialist gets picked up and sent back. The ongoing rate is R 9.95/km increased by the driving distance between our workshop and your establishment, should you prefer for us to come to you.Those costs may vary extent by point without notice, so generously inquire about call out and touring costs in advance.
Whether you would like to know whether the appliance is fitted to operate optically, or you just would like our technician to take a look at your machine for peace of mind, our servicing plan is here for you. There is no fees for the experts we provide. Our experts will be able to point out whether everything is normal or whether an different or further service or spare replacement is needed. During sustainment visits no adjustments or excessive labour work will be done and bookings can be made for this to be carried out at your and our quickest convenience.
We provide primary and/or full training courses via our premises for all machinery we sell. More promoted training can be bought after the fundamental course has been finished nevertheless first principal entry courses is combined in your machine purchase.
A particular barcode is supplied with all our mainline of machinery. Thus your machinery's assurance report and servicing history will evermore be able to be checked in any way and at any time on our site or offline. By using the barcode we value our machinery's warranty and assistance. This protects your ultimate convenience on both the service and resell of your machines.
The reference above is in regarding to our newest model, including as such the features, specifications as well as accessories are relevant thereto. Our sales consultants can be called relating to any questions of the generation model cited. In the case that we do not have the newest model vacant, you will be designated to pocket up to 5% allowance on the former model, depending on lesser achievement or lesser layout.