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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply limited trait guarantee on the entire machinery, as well as each subsystem if not stated elseways. Poor craftsmanship as well as unfit components defects are covered by the quality guarantee. We cannot be held accountable for mis-usage or common wear and tear of your component. Aforementioned is thus not covered by our warranty. Naturally, deterioration that are not covered under warranty can generally be repaired at a minimum cost. Quotations are gladly available on inquiry.
The machine(s) which you are going to obtain, will be requiring a routine service. The enclosed service plan consists of basic cleaning, investigation and adjustment, as well as standard ravages of time reinstatement at a minimum cost. Should you not service your machine(s) within the suggested service period, it is crucial that your machinery is fixed in the equal of twice that period otherwise your service guarantee will be worthless and not viable. Meaning, you must get your machine fixed in every six month period, if we preferred that your machinery is fixed once every three months or your guarantee will not be legit.
Whenever a service is supplied at your premises by a specialist, it points to to a call-out. A call-out fee will be requested except when the call-out is concealed by any of the above plans or per-approved by the the company. At the time of this quotation, for 1 day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for weekdays.Coupled with the call-out cost, traveling costs to your place including settlement if required, are on your account. We suggest that you arrange that the specialist gets picked up and sent back. The existing rate is R 9.95/kilometer multiplied by the driving distance between our workshop and your establishment, should you recommend for us to go to you.Without notice, those charges may differ time by point, as a result beneficially enquire about call out as well as touring costs beforehand
If you just would like our specialist to take a look at your machinery for your satisfaction or want to know if the machine is adjusted to work optimally, our maintenance plan is perfect for you. We will not charge any fees for the technician we provide. Our specialist will be able to point out whether everything is normal or whether an alternative or additional maintenance or service parts reinstatement is needed. Bookings must be made for reconstruction or excessive labour operate to be carried out at your/our quickest availability as no reconstruction or any such labour actions will be practised during servicing visits.
Principal and/or overall training courses are supplied through our premises for all machinery we sell. First basic entry courses is included in your machinery investment, however more improved training can be bought after the primary course has been completed.
With all our mainline of machines a particular barcode is sold. You will for this reason evermore be able to review the machinery's warranty information and assistance history on our database or while logged off - in any form and at any time. By using the barcode we honour our machinery's guarantee and service. Supreme benefit are secured on both the reselling and service of your machines.
The above quotation relates to our newest model, therefore the climax, specifications and additions are applicable thereto. Generously enquire from our sales clerk as to the age model cited. You will be titled to receive a 5% allowance on elder models , based on insignificant achievement or lower design in which case we don't have the newest model available.