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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer limited quality warranty on the entire machine, and any subsystem except stated elseways. Shortages as a result of unfit components or poor craftsmanship, are covered by the quality warranty. We shall not be held accountable for mis-usage or frequent wear and tear of your machine. Our guarantee will therefore not cover aforestated. Naturally, deterioration that are not covered under warranty can often be repaired at a minimal cost. Quotations will be immediately vacant upon inquiry.The machine(s) you are going to purchase needs a routine service. Analyzing and positioning, everyday cleaning , as well as general decrement reinstatement at a minimal cost are enclosed in the service plan. Should you not service your machinery within the chosen service period, it is required that your machine(s) is serviced within the equivalent of dual that period otherwise your service guarantee will be null and void. This is to say, if we preferred that your machinery is serviced once every three months, you have to get your machine improved within every 6 month period or your warranty will not be legit.
Every time a specialist offers a service at your premises, it points to to a call-out. Except when confirmed by management or concealed by any of the above mentioned plans, a call-out cost will be required. One technician for 1 day is R 1 499.00 for workdays, Traveling for weekends as well as R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.Accompanying the call-out charge, travel costs to your premises and settlement if crucial, are on your account. The specialists essential adjustments to be carried out to get picked up and sent back, are recommend to be made by you. If you would prefer for us to come to you, the current rate is R 9.95/km increased by the driving distance between our warehouse as well as your premises.Those charges may vary extent by time without notice, so attentively enquire about call out and touring costs in advance.Our service plan is perfect for you if you just want our technician to take a look at your machine for your satisfaction, or if you want to find out if the appliance is fitted to function optimally. No fees will apply for the technician we supply. You will be advised by our specialist whether an different or additional servicing or spare restoration is needed or if everything is normal. Unfortunately, no adjustments or excessive labour function will be done during a preservation visit, but a reservation should made for this to be practised at your and our quickest availability.Our training centre offers fundamental and/or complete training courses for all machines we sell. When buying your machine, first basic entry courses is enclosed in your investment, nevertheless more promoted training can be obtained after the primary course has been accomplished.A particular barcode is supplied with all our mainline of machinery. Analyze accordingly you will regularly be able to,in any way and at any moment, analyze the machinery's warranty information and servicing history on our database or offline. By using the barcode we value our machines warranty and service. This ensures your maximum comfort on both the maintenance and resell of your machinery's.
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