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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, along with any subsystem, we only supply bounded trait guarantee unless stated any other way. The attribute warranty covers shortages by reason of defective equipment or poor craftsmanship We aren't at fault for frequent wear and tear or misuse of your machinery. For this reason aforesaid will not be covered by our guarantee. Of course, damages that are not covered under guarantee can regularly be repaired at a minimal cost. Quotations will be gladly available upon request.
Regular service is required by the machinery you are going to buy. The concealed service plan contains standard cleaning, analyzing and calibration, as well as everyday wear and tear replacement at a minimum cost. It is compulsory that your machinery is improved within the equal of double that period, if you do not service your machinery in the preferred service period, otherwise your service guarantee will be null and not viable. This is to say that in which case we recommend that your machinery is fixed once every three months, it is necessary that you get your machinery serviced in every six month period or your warranty will not be legit.
A Call-out refers to each and every time point a technician provides a service at your premises. Lest confirmed by management or enclosed by each of the above mentioned plans, a call-out fee will be charged. At the instant of this quotation, 1 specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Along with the call-out fee, transport costs to your premises and accommodation if necessary, are on your account. The technicians essential preparations to be done to get picked up and sent back, are preferred to be made by you. The prevailing percentage is R 9.95/km amplified by the driving distance between our workshop including your property, should you choose for us to come to you.Without notice, those fees may differ point by extent, for this reason generously analyze about call out as well as transport costs in advance
Our service plan is perfect for you if you simply want our technician to take a look at your machine for your satisfaction, or if you want to know if the machine is fitted to work optically. We will not charge any fees for the specialist we supply. Our experts will be able to supply you with advice on if an different or further service or spare replacement is needed or whether everything is in order. During preservation visits no adjustments or intense labour operate will be done and reservations can be made for this to be done at your and our quickest convenience.
We supply principal and/or extensive training courses through our training centre for all machines we sell. When buying your machinery, first primary entry courses is enclosed in your purchase, although more promoted training can be bought after the basic course has been completed.
All our mainline of machines are sold with a unique barcode. You will thus constantly be able to check the machinery's guarantee data and maintenance history on our website or offline - in any style and at any term. We honour our machinery's warranty and maintenance by using the barcode. This insures your ultimate advantage on both the reselling and servicing of your machinery's.