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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, as well as each subsystem, we only offer constrained attribute guarantee unless stated differently. Shortages by cause of unreliable equipment or poor craftsmanship, are covered by the feature warranty. We are not accountable for everyday wear and tear or mis-usage of your machine. Aforementioned is accordingly not covered by our guarantee. Of course, deterioration that are not covered under warranty can usually be repaired at a minimum cost. Quotations are readily accessible on inquiry.
The machine(s) which you are going to obtain, will be needing a regular service. Checking and adjustment, general cleaning , as well as everyday decrement replacement at a minimum cost are covered in the service plan. Your service warranty will be useless and ineffective if you do not service your machine within the chosen service or if it is not serviced within the equal of twice that period. Meaning that within which case we suggested that your machinery is fixed once every three months, it is necessary that you get your machine serviced within every 6 month period or your guarantee will not be efficient.
Anytime a service is supplied at your establishment by a specialist, it points to to a call-out. A call-out fee will be charged except for when the call-out is included by any of the above named plans or arranged by the management. At the time of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Accommodation including traveling costs to your establishment, accompanying the call-out charge, are on your account if essential. We choose that you arrange that the specialist gets picked up including sent back. R 9.95/km is the existing percentage increased by the driving distance between your property and our branch, should you desire for us to go to you.Beneficially analyze about call out including traveling costs in advance as those fees may differ extent by instant without notice.
If you only would like our specialist to take a look at your machinery for peace of mind or want to find out if the machine is set to function optimally, our maintenance plan is here for you. No fees will be assigned for the specialist we supply. Our specialist will be able to advise if everything is in order or if an alternative or other service or spares replacement is needed. During sustainment visits no adjustments or intense labour operate will be completed and reservations should made for this to be carried out at your and our earliest availability.
Primary and/or complete training courses are supplied at our training centre for all machinery we sell. When buying your machinery, first primary entry courses is comprehended in your investment, nevertheless more improved training can be purchased after the primary course has been achieved.
All our mainline of machines are sold with a unique barcode. For this reason your machinery's guarantee information and assistance history will evermore be able to be checked in any manner and at any moment on our website or while disconnected. We value our machinery's warranty and service by using the barcode. This insures your maximal advantage on both the assistance and resell of your machines.