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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, and any subsystem, we only provide limited feature warranty except stated any other way. Poor craftsmanship along with unreliable material weaknesses are covered by the characteristic warranty. We aren't at fault for common wear and tear or mis-usage of your machinery. Our warranty will accordingly not cover aforementioned. Certainly, damages that are not covered under guarantee can often be repaired at a minimum cost. Quotations will be gladly vacant upon inquiry.
The machinery which you are going to obtain, will be forcing a regular service. Checking and positioning, everyday cleaning , as well as basic wear and tear restoration at a minimal cost are included within the service plan. It is compulsory that your machinery is serviced in the equal of twice that period, if you do not service your machine(s) in the preferred service period, elseways your service warranty will be null and void. Meaning, if we recommend that your machine is serviced once every three months, you have to get your machine fixed in every 6 month period or your guarantee will not be valid.
A Call-out points to to any point a specialist provides a service at your premises. Lest the call-out is enclosed by any of the above named plans or arranged by the managers, a call-out cost will be requested. At the instant of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for weekdays.Along with the call-out fee, touring costs to your establishment and accommodation if required, are on your account. The technicians required plans to be carried out to get picked up and sent back, are suggested to be done by you. If you would wish for us to go to you, the ongoing rate is R 9.95/kilometer multiplied by the traveling distance between our warehouse and your establishment.Generously enquire about call out as well as touring costs ahead of time as those fees may differ instant by time without notice.
If you would choose to know if the machine is fitted to operate optimally, or you simply would like our specialist to take a look at your appliance for your satisfaction, our maintenance plan is here for you. No costs will apply for the experts we provide. You will be advised by our specialist if an alternative or additional assistance or spare reinstatement is needed or whether everything is in order. Sadly, no improvements or hard labour function will be carried out during a maintenance visit, but a booking should made for this to be completed at your and our earliest availability.
We offer basic and/or full training courses at our training centre for all machines we sell. More improved training can be purchased after the basic course has been accomplished nevertheless first fundamental entry courses is included in your machinery investment.
With all our mainline of machines a particular barcode is sold. Analyze thus you will evermore be able to,in any manner and at any moment, check the machines guarantee report and assistance history on our database or while logged off. We value our machinery's guarantee and assistance by using the barcode. Maximum convenience are ensured on both the reselling and assistance of your machinery's.
Seeing that the quotation above concerns our newest model, the features, details and accessories are relevant thereto. For any questions in regarding to the year model quoted, you can call our sales representatives. In the incident that we do not have the brand new model accessible, you can be entitled to obtain up to 5% exemption on the older model, based on lesser execution or insignificant layout.