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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer restricted feature warranty on any subsystem unless stated otherwise, and on the whole machine. The feature guarantee covers shortages by reason of unfit components or poor craftsmanship We aren't at fault for everyday wear and tear or mis-usage of your equipment. Our warranty will therefore not cover aforesaid. Damages can usually be repaired that aren't covered under guarantee, at minimal cost. Quotations will be gladly vacant upon appeal.
Regular service is required by the machine(s) you are going to purchase. Checking and adjustment, general cleaning , as well as everyday ravages of time reinstatement at a minimum cost are covered in the service plan. Should you not service your machinery within the preferred service period, it is vital that your machinery is serviced within the equal of twice that period elseways your service guarantee will be null and meaningless. This is to say that in which case we recommend that your machinery is improved once every three months, it is necessary that you get your machinery serviced within every six month period or your warranty will not be credible.
Whenever a service is provided at your property by a specialist, it refers to a call-out. Lest arranged by managers or covered by each and every time of the above mentioned plans, a call-out cost will be required. One specialist for 1 day is R 1 499.00 for weekdays, Traveling for Saturdays and R 9 995.00 for resting days or Public Holidays at the time of this quotation.Accommodation including traveling costs to your establishment, in addition to the call-out charge, are on your account if crucial. The technicians essential preparations to be made to get picked up and sent back, are suggested to be carried out by you. R 9.95/km is the prevailing amount increased by the driving distance between your establishment and our office, should you recommend for us to travel to you.Those charges may vary extent by extent without notice, so attentively seek an answer about call out including traveling costs ahead of time.
Our service plan is perfect for you if you only want our specialist to take a look at your machinery for your satisfaction, or if you would like to find out if the machinery is fitted to function optimally. There is no fees for the technician we provide. Our experts will be able to advise whether everything is normal or whether an alternative or further servicing or spares restoration is needed. During sustainment visits no improvements or intense labour operate will be practised and reservations should made for this to be done at your and our quickest availability.
Fundamental and/or overall training courses are provided via our premises for all machines we sell. When obtaining your machine, first principal entry courses is comprehended in your investment, nevertheless more promoted training can be purchased after the principal course has been completed.
With all our mainline of machines a individual barcode is sold. For this reason your machinery's warranty information and service history will constantly be able to be reviewed in any manner and at any instant on our website or while logged off. We value our machinery's warranty and servicing by using the barcode. This protects your ultimate convenience on both the assistance and resell of your machinery's.