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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited feature guarantee on the whole machinery, and any subsystem unless stated any other way. Poor craftsmanship along with unreliable components shortages are covered by the characteristic guarantee. Everyday wear and tear or mis-usage of your machinery is not our constraint. Aforementioned is accordingly not covered by our warranty. Naturally, deterioration that aren't covered under guarantee can often be repaired at a minimum cost. Upon appeal, quotations are readily vacant.
Routine service is needed by the machine(s) you are going to buy. Basic depletion reinstatement at a minimal cost, analyzing and arrangement as well as common cleaning are enclosed in the service plan. It is crucial that your machine(s) is rectified in the equal of twice that period, if you do not service your machine(s) within the preferred service period, elseways your service guarantee will be useless and void. Meaning, you should get your machine rectified within every six month period, if we choose that your machinery is serviced once every 3 months or your guarantee will not be efficient.
When a service is provided at your place by a technician, it refers to a call-out. Except when the call-out is concealed by each of the above named plans or confirmed by the management, a call-out cost will be charged. At the extent of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Touring costs to your establishment as well as settlement if necessary, are on your account, accompanying the call-out cost. The arrangements for the technician to get picked up and sent back are recommend to be made by you. The current rate is R 9.95/kilometer amplified by the traveling distance between our place and your property, should you prefer for us to travel to you.Without notice, those fees may differ point by time, accordingly generously inquire about call out including travel costs beforehand
If you would like to know if the machinery is fitted to operate optically, or you simply want our specialist to take a look at your machinery for your satisfaction, our maintenance plan is suited for you. No fees will be assigned for the technician we provide. Our specialist will be able to provide you with advice on whether an different or additional service or spares reinstatement is needed or if everything is in order. Reservations should be made for repairs or excessive labour work to be practised at your/our earliest availability as no improvements or any such labour actions will be completed during servicing visits.
Basic and/or full training courses are provided at our training facility for all machines we sell. When purchasing your machine, first basic entry courses is included in your investment, however more advanced training can be bought after the primary course has been completed.
All our mainline of machinery's are sold with a particular barcode. You will thus always be able to analyze the machinery's guarantee info and service history on our webpage or while logged off - in any manner and at any instant. We value our machinery's warranty and maintenance by using the barcode. This insures your supreme advantage on both the maintenance and resell of your machines.
The reference above pertains to our newest model, as well as therefore the focus points, specifications and extras are applicable thereto. Beneficially analyze from our sales clerk as to the generation model quoted. You will be titled to collect a 5% discount on prior models , based on insignificant performance or lesser design in which case we do not have the newest model vacant.