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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide constrained characteristic guarantee on any subsystem unless stated any other way, as well as on the whole machinery. Poor craftsmanship as well as faulty components weaknesses are covered by the trait guarantee. We would not be held accountable for misuse or frequent wear and tear of your machinery. For this reason aforementioned cannot be covered by our guarantee. Naturally, damages that are not covered under warranty can regularly be repaired at a minimum cost. Quotations will be gladly vacant upon request.
The machine(s) you are going to obtain requires a routine service. Investigation and arrangement, basic cleaning , as well as standard depletion restoration at a minimum cost are covered in the service plan. It is compulsory that your machinery is improved in the equivalent of double that period, should you not service your machinery within the recommended service period, or else your service warranty will be invalid and void. This is to say that within which case we choose that your machine is improved once every three months, it is compulsory that you get your machine fixed within every six month period or your warranty will not be efficient.
A Call-out points to to each time a technician offers a service at your premises. Except for when per-approved by managers or included by each of the above plans, a call-out cost will be required. At the extent of this quotation, for one day 1 technician is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for workdays.Settlement including travel costs to your property, accompanying the call-out charge, are on your account if necessary. The technicians crucial adjustments to be done to get picked up and sent back, are suggested to be made by you. R 9.95/km is the current amount amplified by the driving distance between your establishment and our premises, should you prefer for us to go to you.Generously seek an answer about call out and travel costs beforehand as those charges may differ instant by point without notice.
Our maintenance plan is perfect for you if you only would like our specialist to take a look at your appliance for your tranquility, or if you want to know if the machine is adjusted to function optimally. There is no cost for the technician we supply. You will be advised by our technician whether an alternative or further service or spare parts replacement is needed or whether everything is normal. During maintenance visits no improvements or intense labour function will be completed and bookings should made for this to be done at your and our quickest availability.
We offer fundamental and/or overall training courses via our premises for all machines we sell. When obtaining your machinery, first primary entry courses is comprehended in your investment, nevertheless more promoted training can be bought after the principal course has been finished.
All our mainline of machinery's are sold with a individual barcode. You will accordingly regularly be able to check the machine's assurance data and maintenance history on our website or offline - in any style and at any term. We value our machines warranty and maintenance by using the barcode. This secures your maximum advantage on both the servicing and resell of your machinery's.