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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide restricted characteristic warranty on each subsystem lest stated elseways, including on the whole machine. Weaknesses by reason of defective materials or poor craftsmanship, are covered by the attribute guarantee. Everyday wear and tear or mis-usage of your equipment is not our responsibility. Therefore aforesaid cannot be covered by our warranty. Definitely, damages that aren't covered under warranty can usually be repaired at a minimal cost. Upon appeal, quotations are gladly accessible.The machinery you are going to buy requires a regular service. Reviewing and arrangement, common cleaning , as well as standard wear and tear restoration at a minimum cost are covered within the service plan. Your service warranty will be invalid and not viable should you not service your machine within the recommended service or if it is not improved in the equivalent of twice that period. Meaning, you should get your machine serviced in every 6 month period, if we choose that your machine is fixed once every three months or your warranty will not be legit.
Whenever a service is offered at your property by a technician, it refers to a call-out. Except when per-approved by the company or enclosed by each and every time of the above mentioned plans, a call-out fee will be required. At the time of this quotation, for one day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Travel costs to your premises as well as accommodation if necessary, are on your account, in addition to the call-out fee. The arrangements for the technician to get picked up and sent back are suggested to be done by you. If you would prefer for us to come to you, the current rate is R 9.95/km increased by the driving distance between our branch including your property.Those costs may vary instant by instant without notice, so attentively seek an answer about call out including touring costs beforehand.Our maintenance plan is suited for you if you only would like our specialist to take a look at your machine for your tranquility, or if you would like to know if the machinery is fitted to work optimally. We will not require any cost for the technician we provide. Our experts will be able to advise if everything is in order or whether an different or additional servicing or spare replacement is needed. Reservations must be made for improvements or excessive labour function to be carried out at your/our quickest convenience as no reconstruction or any such labour actions will be done during maintenance visits.Primary and/or overall training courses are offered via our warehouse for all machines we sell. First principal entry courses is enclosed in your machine investment, but more improved training can be purchased after the fundamental course has been achieved.A unique barcode is presented with all our mainline of machinery. Check accordingly you will constantly be able to,in any manner and at any time, check the machinery's warranty report and assistance history on our webpage or while disconnected. We value our machines assurance and service by using the barcode. This ensures your maximum convenience on both the servicing and resell of your machinery's.
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