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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, including any subsystem, we only offer limited trait guarantee unless stated elseways. Defects due to defective components or poor craftsmanship, are covered by the attribute guarantee. We are not responsible for frequent wear and tear or mis-usage of your equipment. Our warranty will thus not cover aforementioned. Regularly deterioration can be repaired at minimum cost that aren't covered under guarantee. Quotations are gladly available on inquiry.
Routine service is needed by the machinery you are going to purchase. The included service plan encloses common cleaning, analyzing and calibration, as well as everyday decrement replacement at a minimum cost. Should you not service your machine(s) in the suggested service period, it is compulsory that your machine(s) is fixed in the equivalent of double that period otherwise your service warranty will be invalid and meaningless. Meaning that within which case we choose that your machine is improved once every three months, it is necessary that you get your machinery fixed within every 6 month period or your warranty will not be efficient.
A Call-out points to to any instant a technician provides a service at your place. Lest per-approved by managers or concealed by any of the above plans, a call-out fee will be charged. At the extent of this quotation, for one day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for working days.Accompanying the call-out fee, traveling costs to your establishment as well as settlement if essential, are on your account. We suggest that you organize that the specialist gets picked up including sent back. If you would wish for us to come to you, the existing amount is R 9.95/km increased by the traveling distance between our branch including your establishment.Without notice, those fees may differ instant by instant, thus generously analyze about call out as well as travel costs in advance
Our service plan is suited for you if you simply would like our technician to take a look at your machine for your tranquility, or if you would like to find out if the appliance is adjusted to work optically. There is no cost for the experts we supply. You will be advised by our specialist if an alternative or further assistance or spare replacement is needed or whether everything is normal. During maintenance visits no improvements or intense labour operate will be done and bookings should made for this to be carried out at your and our quickest availability.
We offer basic and/or comprehensive training courses via our training facility for all machinery we sell. First primary entry courses is enclosed in your machine purchase, however more promoted training can be bought after the basic course has been finished.
With all our mainline of machinery's a particular barcode is sold. You will thus constantly be able to analyze the machinery's guarantee report and service history on our site or offline - in any style and at any term. We honour our machines assurance and assistance by using the barcode. This protects your ultimate advantage on both the servicing and resell of your machinery's.
The reference above concerns our brand new model, including in essence the features, specifications including extras are applicable thereto. Generously seek an answer from our sales clerk as to the year model quoted. You will be titled to collect a 5% remission on older models , based on minor achievement or insignificant layout in which case we don't have the advanced model vacant.