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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, including each subsystem, we only provide limited trait warranty unless stated any other way. Poor craftsmanship along with defective components errors are covered by the characteristic warranty. We are not at fault for common wear and tear or misuse of your machinery. Aforesaid is thus not covered by our guarantee. Often damages can be repaired at minimal cost that are not covered under guarantee. Quotations will be readily available upon appeal.
The machine(s) you are going to purchase requires a regular service. The enclosed service plan contains basic cleaning, analyzing and calibration, as well as standard decrement replacement at a minimal cost. It is compulsory that your machine(s) is serviced within the equal of twice that period, if you do not service your machinery within the preferred service period, or else your service warranty will be null and not viable. This is to say that in which case we recommend that your machine is rectified once every 3 months, it is vital that you get your machinery fixed in every six month period or your guarantee will not be credible.
A Call-out points to to each and every time time a specialist offers a service at your place. Lest the call-out is included by any of the above mentioned plans or accepted by the the company, a call-out fee will be requested. At the point of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for workdays.Along with the call-out cost, travel costs to your place and settlement if crucial, are on your account. The technicians crucial plans to be made to get picked up including sent back, are recommend to be carried out by you. If you would like for us to go to you, the existing rate is R 9.95/kilometer multiplied by the traveling distance between our branch and your premises.Those fees may differ instant by time without notice, so kindly enquire about call out including traveling costs ahead of time.
If you would prefer to know if the appliance is fitted to function optically, or you simply want our technician to take a look at your machinery for peace of mind, our service plan is perfect for you. No fees will apply for the experts we supply. Our specialist will be able to advise if everything is normal or whether an alternative or other assistance or spare parts restoration is needed. During preservation visits no reconstruction or excessive labour work will be practised and bookings can be made for this to be done at your and our earliest availability.
We offer principal and/or full training courses at our premises for all machinery we sell. When obtaining your machinery, first basic entry courses is combined in your investment, but more advanced training can be purchased after the basic course has been completed.
A unique barcode is presented with all our mainline of machinery. Thus your machines warranty report and service history will regularly be able to be analyzed in any form and at any instant on our site or offline. We honour our machinery's warranty and assistance by using the barcode. This insures your ultimate comfort on both the maintenance and resell of your machines.