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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give limited attribute warranty on each subsystem if not stated any other way, including on the entire machinery. Poor craftsmanship as well as defective material weaknesses are covered by the trait guarantee. Everyday wear and tear or misuse of your equipment is not our fault. Our guarantee will therefore not cover aforementioned. Of course, deterioration that aren't covered under warranty can regularly be repaired at a minimum cost. Upon inquiry, quotations are gladly available.
The machine(s) you are going to obtain needs a regular service. Checking and adjustment, basic cleaning , as well as everyday decrement restoration at a minimum cost are concealed within the service plan. It is crucial that your machinery is fixed in the equivalent of double that period, should you not service your machine(s) within the preferred service period, elseways your service guarantee will be worthless and ineffective. This is to say that within which case we suggested that your machinery is improved once every 3 months, it is vital that you get your machinery rectified in every six month period or your warranty will not be valid.
A Call-out points to to each point a specialist provides a service at your place. Except for when arranged by management or included by each of the above plans, a call-out fee will be required. At the instant of this quotation, 1 specialist for one day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Settlement including transport costs to your place, accompanying the call-out fee, are on your account if essential. The adjustments for the specialist to get picked up and sent back are recommend to be done by you. R 9.95/km is the current rate multiplied by the traveling distance between your place as well as our premises, should you choose for us to travel to you.Without notice, those fees may change point by extent, hence beneficially enquire about call out including travel costs ahead of time
Our service plan is suited for you if you only want our specialist to take a look at your appliance for your satisfaction, or if you want to know if the machine is adjusted to work optimally. There is no cost for the experts we provide. Our specialist will be able to provide you with advice on whether an alternative or other maintenance or spare reinstatement is needed or whether everything is normal. During sustainment visits no improvements or excessive labour work will be practised and reservations can be made for this to be done at your and our quickest convenience.
We offer primary and/or extensive training courses through our training facility for all machinery we sell. More improved training can be purchased after the principal course has been completed however first fundamental entry courses is combined in your machine purchase.
A particular barcode is provided with all our mainline of machines. Review therefore you will regularly be able to,in any style and at any time, analyze the machines guarantee report and servicing history on our webpage or while disconnected. By using the barcode we value our machinery's guarantee and assistance. Ultimate advantage are protected on both the reselling and maintenance of your machinery's.