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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined attribute warranty on each subsystem if not stated elseways, and on the whole machinery. The attribute warranty covers shortages by cause of unreliable equipment or poor craftsmanship General wear and tear or misuse of your product is not our liability. Therefore aforesaid will not be covered by our guarantee. Deterioration can regularly be repaired that are not covered under guarantee, at minimum cost. Quotations are gladly vacant on demand.
The machine(s) you are going to obtain needs a regular service. Standard decrement restoration at a minimal cost, reviewing and adjustment as well as common cleaning are enclosed within the service plan. It is required that your machinery is serviced within the equal of dual that period, if you do not service your machine(s) within the preferred service period, otherwise your service guarantee will be worthless and void. Meaning, you should get your machinery fixed within every 6 month period, if we recommend that your machinery is fixed once every three months or your warranty will not be valid.
Every time a service is offered at your premises by a technician, it points to to a call-out. Lest arranged by the company or enclosed by each and every time of the above plans, a call-out fee will be requested. At the extent of this quotation, 1 specialist for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends as well as R 9 995.00 for Sundays or Public Holidays.In addition to the call-out fee, touring costs to your place as well as settlement if necessary, are on your account. We suggest that you organize that the specialist gets picked up and sent back. The current percentage is R 9.95/kilometer increased by the driving distance between our office including your premises, should you desire for us to go to you.Without notice, those charges may differ extent by point, accordingly kindly inquire about call out and traveling costs beforehand
Our maintenance plan is suited for you if you only want our technician to take a look at your machinery for your contentment, or if you would like to know if the machinery is adjusted to work optimally. We will not charge any fees for the technician we supply. You will be advised by our technician whether an alternative or additional assistance or spare replacement is needed or if everything is normal. Bookings should be made for improvements or hard labour operate to be carried out at your/our quickest convenience as no repairs or any such labour actions will be completed during maintenance visits.
Primary and/or comprehensive training courses are held through our training facility for all machinery we sell. First fundamental entry courses is enclosed in your machinery purchase, nevertheless more promoted training can be bought after the principal course has been accomplished.
With all our mainline of machinery's a different barcode is sold. You will accordingly constantly be able to check the machine's assurance information and service history on our site or while logged off - in any manner and at any term. Our machines warranty and servicing are valued by us using the barcode. This insures your maximal comfort on both the reselling and service of your machinery's.