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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, including any subsystem, we only offer restricted trait warranty except stated differently. Poor craftsmanship as well as faulty equipment shortages are covered by the characteristic guarantee. General wear and tear or mis-usage of your component is not our fault. Our warranty will thus not cover aforementioned. Damages can generally be repaired that are not covered under guarantee, at minimal cost. Quotations are promptly accessible on inquiry.
Routine service is needed by the machine(s) you are going to obtain. General decrement reinstatement at a minimum cost, reviewing and positioning as well as basic cleaning are covered within the service plan. If you do not service your machine(s) in the preferred service period, it is compulsory that your machine(s) is rectified in the equal of twice that period elseways your service warranty will be useless and meaningless. Meaning, if we suggested that your machinery is rectified once every 3 months, you have to get your machine fixed in every 6 month period or your warranty will not be credible.
Anytime a specialist supplies a service at your establishment, it points to to a call-out. A call-out fee will be required unless the call-out is concealed by each of the above named plans or arranged by the managers. At the instant of this quotation, for one day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Along with the call-out fee, traveling costs to your establishment as well as settlement if necessary, are on your account. We prefer that you arrange that the technician gets picked up and sent back. R 9.95/km is the existing percentage increased by the traveling distance between your establishment including our workshop, should you choose for us to travel to you.Without notice, those charges may vary time by time, thus attentively analyze about call out including transport costs in advance
If you only would like our technician to take a look at your appliance for your satisfaction or would like to know if the machinery is adjusted to function optimally, our service plan is suited for you. No costs will apply for the technician we provide. Our specialist will be able to provide you with information on if an different or other assistance or spare restoration is needed or whether everything is in order. Regretfully, no adjustments or excessive labour function will be completed during a maintenance visit, but a reservation can be made for this to be completed at your and our earliest convenience.
Our premises offers fundamental and/or overall training courses for all machinery we sell. First principal entry courses is combined in your machinery purchase, however more promoted training can be bought after the basic course has been passed.
A unique barcode is provided with all our mainline of machines. Review thus you will evermore be able to,in any way and at any instant, analyze the machines warranty report and assistance history on our site or while logged off. Our machinery's warranty and service are honoured by us using the barcode. This protects your maximal benefit on both the selling and assistance of your machines.
The quotation above relates to our recent model, as well as therefore the features, details as well as extras are applicable thereto. For any questions regarding the generation model cited, you can contact our Sales clerks. In the event that we do not have the advanced model available, you will be designated to obtain up to 5% remission on the former model, depending on lower completion or minor composition.