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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the entire machine, including each subsystem, we only offer constrained characteristic warranty except stated elseways. The quality guarantee covers shortages by reason of defective equipment or poor craftsmanship We are not liable for common wear and tear or mis-usage of your component. For this reason aforementioned will not be covered by our guarantee. Regularly deterioration can be repaired at minimal cost that are not covered under guarantee. Upon appeal, quotations are promptly vacant.The machinery you are going to purchase needs a routine service. Investigation and adjustment, everyday cleaning , as well as general decrement replacement at a minimal cost are covered in the service plan. It is compulsory that your machinery is rectified within the equal of double that period, should you not service your machine(s) in the chosen service period, otherwise your service guarantee will be worthless and ineffective. Meaning, if we suggested that your machinery is rectified once every 3 months, you must get your machine improved in every 6 month period or your guarantee will not be valid.
Whenever a specialist supplies a service at your premises, it points to to a call-out. Lest confirmed by management or covered by any of the above mentioned plans, a call-out cost will be required. At the extent of this quotation, one specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Touring costs to your premises and accommodation if necessary, are on your account, accompanying the call-out cost. The arrangements for the specialist to get picked up as well as sent back are suggested to be done by you. If you would wish for us to come to you, the current rate is R 9.95/kilometer multiplied by the traveling distance between our branch as well as your establishment.Beneficially enquire about call out as well as travel costs ahead of time as those fees may change instant by time without notice.Our maintenance plan is suited for you if you simply would like our specialist to take a look at your machine for your satisfaction, or if you want to find out if the appliance is fitted to operate optimally. There is no cost for the technician we provide. You will be advised by our technician if an alternative or further assistance or spare reinstatement is needed or whether everything is normal. Regretfully, no improvements or excessive labour operate will be carried out during a preservation visit, but a booking should made for this to be completed at your and our earliest availability.Our warehouse offers fundamental and/or full training courses for all machines we sell. First principal entry courses is included in your machinery investment, although more promoted training can be obtained after the basic course has been completed.All our mainline of machines are sold with a unique barcode. You will thus evermore be able to analyze the machine's assurance report and maintenance history on our website or while disconnected - in any way and at any time. We value our machinery's assurance and service by using the barcode. Ultimate advantage are ensured on both the reselling and maintenance of your machinery's.
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