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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give limited feature guarantee on each subsystem except stated otherwise, as well as on the entire machinery. Shortages by cause of defective equipment or poor craftsmanship, are covered by the quality warranty. We aren't accountable for everyday wear and tear or misuse of your machine. Therefore aforesaid cannot be covered by our warranty. Regularly deterioration can be repaired at minimal cost that aren't covered under warranty. Upon inquiry, quotations are promptly vacant.Regular service is needed by the machine(s) you are going to purchase. The concealed service plan includes basic cleaning, reviewing and calibration, as well as basic ravages of time restoration at a minimal cost. Your service guarantee will be null and not viable should you not service your machine within the suggested service or if it is not fixed within the equal of twice that period. Meaning, if we preferred that your machinery is serviced once every three months, you have to get your machinery serviced within every 6 month period or your warranty will not be efficient.
Whenever a service is provided at your establishment by a technician, it points to to a call-out. Lest the call-out is concealed by each of the above named plans or accepted by the management, a call-out cost will be requested. At the time of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for workdays.Accommodation and travel costs to your property, in addition to the call-out charge, are on your account if necessary. The plans for the technician to get picked up as well as sent back are suggested to be done by you. If you would prefer for us to go to you, the existing rate is R 9.95/kilometer increased by the traveling distance between our place and your premises.Without notice, those fees may differ point by time, as a result generously inquire about call out as well as traveling costs beforehandWhether you would like to know if the machine is fitted to operate optimally, or you only would like our specialist to take a look at your machinery for your satisfaction, our assistance plan is suited for you. We will not require any fees for the experts we provide. You will be advised by our technician if an different or further servicing or spare parts reinstatement is needed or if everything is normal. Unfortunately, no improvements or hard labour work will be done during a maintenance visit, but a reservation can be made for this to be done at your and our quickest convenience.Basic and/or full training courses are provided at our warehouse for all machinery we sell. First primary entry courses is combined in your machinery purchase, although more advanced training can be bought after the primary course has been finished.With all our mainline of machines a individual barcode is sold. You will for this reason evermore be able to analyze the machinery's guarantee data and servicing history on our database or while logged off - in any style and at any instant. By using the barcode we value our machines warranty and servicing. This protects your ultimate convenience on both the assistance and resell of your machines.
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